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WH-1000XM5 Wireless Noise Cancelling Headphones

Model: WH-1000XM5
$469.00 $589.00
1

1. Prices indicated refer to Suggested Retail Price which includes GST and may change from time to time without prior notice and/or may vary for the same product with different colours.

* For orders placed before 2pm on Monday - Thursday excluding eve of public holidays. Next day delivery may not be applicable for products listed under Televisions and Home Cinema. Please expect a phone call after placing your order for arrangement of the date of delivery. For more information, please refer to our Online Shopping FAQ

*Services availability depends on region. A part or whole of software/services installed into or accessible through the product may be changed, discontinued, removed, suspended, or terminated without notice.

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  • Overview

    Simply add on Premium Care to your product to enjoy an extended peace of mind.

    Find out more here

     

    Our best noise cancelling gets even better

    See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.


    Logo of Digital NC

    The best noise cancelling
    Exploded view of WH-1000XM5 headphones showing the internal components
    Exceptional sound and calls
    Close-up of earpad showing soft ear cushions
    Comfortable design
    Pentagonal diagram showing 5 use modes

    Effortless operation
    Diagram of laptop and smartphone

    Easy device connection
    Diagram of finger pressing button
    Smart, intuitive and intelligent

    The best noise cancelling

    From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment


    See what a difference noise cancelling can make


    Multi Noise Sensor technology

    With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

    Close up of earcups showing multiple sensor locations


    Incomparable noise cancelling

    Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.


    Specially designed 30mm driver unit

    The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

    Close-up of newly developed 30mm driver


    Superlative sound, engineered to perfection

    The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.



    Logos of Hi-Res Audio & Hi-Res Audio wireless

    Enjoy High-Resolution Audio with and without wires

    The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.

    Logo of DSEE Extreme

    Real-time restoration of all your compressed files

    Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.

     

    Industry-leading call quality

    Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.


    Multiple microphones, focused on your voice

    Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

     

    WH-1000XM5 headphones with multiple microphone locations highlighted


    Ultra clear, noise-free calls

    With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.

    1 = With noise
    2 = Without noise

    Graph showing call volume levels and effect of noise reduction algorithm


    All day comfort with a noiseless design

    These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.


    Effortless operation

    Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.

     

    Adaptive Sound Control automatically adjusts to whatever you do

    Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.

    For everyday convenience, just Speak-to-Chat

    As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.

    Woman wearing WH-1000XM5 headphones, talking to a friend

    Quick access to your favourite music and soundscapes

    A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.

     

    Explosion view of the internal components of the WH-1000Xm4 headphones.


    Image of the Spotify Tap logo

    Image of the Amazon Music Play Now logo

    Image of the Endel logo

     

    Seamless music and audio notifications

    Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.

     

    Illustration of two heads, one not wearing headphones with pause symbol, the other wearing headphones with play symbol

    Instant pause. Instant play.

    Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.


    Logos of OK Google and Alexa built-in

    Control with your voice

    Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.


    Listen safely with Sony | Headphones Connect app

    Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

     

    Logo of Headphones Connect


    Multipoint connection

    For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.


    Logo of Fast Pair

    Find your headphones with Fast Pair

    The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.



    Diagram of laptop with pairing waves to right side

    Easy pairing with your computer

    Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.


    All day power and quick charging

    With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

    Illustration of 30 hour battery life and 10 minute quick charge for 5 hours of play

    Woman wearing WH-1000XM5 headphones in street, touching earcup to activate touch control settings

    Everything’s at your fingertips

    The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.


    Collapsible case, saves space

    Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.

    Woman wearing headphones slipping carrying case into handbag

    WH-1000XM5 headphones with carrying case, headphone cable and USB charging cable

    What’s in the box

    Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.


    Better for the environment

    There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

     

    Image of WH-1000XM5 packaging alongside a selection of sustainable packaging materials

    Certified headphones for a personalised experience

    With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.

     

    Logo of Artist Connection App

    A personal cinematic experience

    With BRAVIA XR™ and Wireless Transmitter WLA-NS7.

    Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.

     


    Image of a person listening with closed eyes, another person stretching and a third in a wheelchair painting

    Accessibility

    We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.

  • Promotions
    Sony Days 2024 Mid Year Promotion

    Dates: 16 May 2024 – 30 June 2024

    UNMISSABLE PROMOTIONS AT ALL SONY STORES

    1. WELCOME BONUS: Leap into the world of rewards with My Sony Rewards! Sign up now and instantly receive an $8 voucher to splurge at any Sony Store. It's shopping made sweeter from the start! Find out more about My Sony Rewards and voucher’s terms and conditions here.

     

    1. BEAT THE MONDAY BLUES WITH 2X POINTS: Mondays just got a lot more exciting! Earn double the rewards points on every purchase, every Monday. Exclusively for My Sony Rewards members’ purchase at Sony Stores —because who doesn’t love extra perks? Find out more here.

     

    EXCLUSIVE ONLINE ONLY OFFERS

    1. PURR-FECT DEALS - ONLINE EXCLUSIVE VOUCHERS
      • TV & Home Audio Voucher: $100 off minimum spend of $1000; Redeem with code: PURRFECT100
      • Camera Voucher: $50 off minimum spend $1000; Redeem with code: PURRFECT50
      • Storewide Voucher: $20 off minimum spend $200; Redeem with code: PURRFECT20
      • Vouchers terms & conditions apply.

     

    1. STAND A CHANCE TO WIN YOUR PURCHASE BACK! Imagine shopping and then winning it all back! Shop online during our promotion for your chance to have your purchase reimbursed up to a whopping $3000. Terms and conditions apply.

     

    IN-STORE FESTIVE FUN

    1. SNAP, SHARE & SAVE: Make your way to our Sony Store at 313@Somerset, strike a pose with THE CARFIELD MOVIE standee, and share it on social media. With a minimum purchase of $100, snag an adorable Garfield POP MART figure!

     

    1. SPIN & WIN: Making a purchase of $300 or more earns you a chance to spin the wheel. Fabulous prizes await, ranging from luxurious Gold Class movie tickets to exclusive Garfield merchandise.

     

    1. GARFIELD MEET & GREET ADVENTURE: Experience the excitement of meeting Garfield himself! Bring the family for a fun-filled day at selected Sony Stores and roadshows starting at 4pm. Don't miss this purr-fect opportunity!

     

    1. FURTOGRAPHY 101 WORKSHOP: Turn your pet’s adorable antics into stunning photos with professional tips from our pet photography workshop. Sign-up now!

    Gear up for a season of spectacular deals and delightful events at Sony Stores across the nation. Dive into the excitement—your ultimate shopping adventure awaits!

  • Features
    Industry-leading noise cancellation

    Industry-leading noise cancellation

    From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.

    Multi Noise Sensor technology 

    Multi Noise Sensor technology 

    With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

    Incomparable noise cancelling

    Incomparable noise cancelling

    Specially developed by Sony, the new Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.

    Specially designed 30mm driver unit

    Specially designed 30mm driver unit

    The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling, especially in low frequency ranges, helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

    Superlative sound, engineered to perfection

    Superlative sound, engineered to perfection

    The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.

    Enjoy High-Resolution Audio with and without wires 

    Enjoy High-Resolution Audio with and without wires 

    The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.

    Real-time restoration of all your compressed files 

    Real-time restoration of all your compressed files 

    Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.

    1000X series best call quality ever

    1000X series best call quality ever

    Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.

    Multiple microphones, focused on your voice

    Multiple microphones, focused on your voice

    Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

    Ultra clear, noise-free calls

    Ultra clear, noise-free calls

    With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].

    All day comfort with a noiseless design

    All day comfort with a noiseless design

    These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.

    Adaptive Sound Control automatically adjusts to whatever you do

    Adaptive Sound Control automatically adjusts to whatever you do

    Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.

    For everyday convenience, just Speak-to-Chat

    For everyday convenience, just Speak-to-Chat

    As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.

    Quick access to your favourite music

    Quick access to your favourite music

    With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.

    Control with your voice

    Control with your voice

    Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.

    Listen safely with Sony | Headphones Connect app

    Listen safely with Sony | Headphones Connect app

    Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

    Multipoint connection 

    Multipoint connection 

    For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.

    Find your headphones with Fast Pair

    Find your headphones with Fast Pair

    The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.

    Easy pairing with your computer

    Easy pairing with your computer

    Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.

    All day power and quick charging

    All day power and quick charging

    With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

    Everything’s at your fingertips

    Everything’s at your fingertips

    The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more. 

    Collapsible case, saves space

    Collapsible case, saves space

    Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible case can be made up to 40% thinner for easy storage in a bag.

    What’s in the box

    What’s in the box

    Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.

    Better for the environment

    Better for the environment

    There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

    So immersive. So real.

    So immersive. So real.

    Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.

    360 Spatial Sound Personalizer

    360 Spatial Sound Personalizer

    With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.

    Dolby Atmos Experience

    Dolby Atmos Experience

    With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action. 

  • Highlight

    HD Noise Cancelling Processor QN1, Integrated Processor V1 and multiple microphones for distraction-free listening

    Size & Weight

    Approx. 250g

    Fully automatic Personal Noise Cancelling Optimiser and Atmospheric Pressure Optimising

    General Features

    Closed, dynamic

    30mm specially designed driver unit for exceptional sound

    Battery

    Approx. 3.5 hrs

    Superior noise-free calls with 2x2 beamforming microphones and noise reduction system (using AI)

    Bluetooth® Specification

    Bluetooth Specification Version5.2

    Super comfortable lightweight design in “Soft fit leather”

    Noise Cancelling

    Auto NC Optimizer

  • Specifications

    Size & Weight

    Weight

    Approx. 250g

    General Features

    Headphone Type

    Closed, dynamic

    Driver Unit

    30mm

    Magnet

    Neodymium

    Impedance (Ohm)

    48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)

    Frequency Response

    4 Hz - 40,000 Hz (JEITA)

    Frequency Response (Active Operation)

    4 Hz - 40,000 Hz

    Frequency Response(Bluetooth® Communication)

    20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)

    Sensitivities (dB/mW)

    102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)

    Volume Control

    Touch Sensor

    Cord Type

    Single-sided (detachable)

    Cord Length

    approx. 1.2m

    Plug

    Gold-plated L-shaped stereo mini plug

    Input(s)

    Stereo Mini Jack

    Wearing Style

    Over Ear

    DSEE Extreme

    Yes

    Passive Operation

    Yes

    AMBIENT SOUND MODE

    Yes

    Battery

    Battery Charge Time

    Approx. 3.5 hrs

    Battery Charge Method

    USB

    Battery Life(continuous music playback time)

    Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)

    BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)

    Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)

    Bluetooth® Specification

    Bluetooth® version

    Bluetooth Specification Version5.2

    Effective Range

    10m

    Frequency Range

    2.4GHz band (2.4000GHz-2.4835GHz)

    Profile

    A2DP, AVRCP, HFP, HSP

    Supported Audio Format(s)

    SBC, AAC, LDAC

    Supported Content Protection

    SCMS-T

    Noise Cancelling

    Personal NC Optimizer

    Auto NC Optimizer

    Atmospheric Pressure Optimizing

    Yes

    Ambient Sound Mode

    Yes

    Quick Attention

    Yes

  • Delivery Information

    How much does delivery cost?

    Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

     

    What is the expected delivery lead time?

    Products excluding those listed under Televisions and Home Cinema:

    For orders below $100, your order will be delivered within 3 working days upon order placement of products.

    For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

    Time Of Order

    Estimated Delivery Date

    Example

    Mon – Thu

    Orders before 2pm

    Receive it the next working day

    Order on Monday 11am, receive on Tuesday

    Mon – Thu

    Orders after 2pm

    Receive it the 3rd working day

    Order on Monday 2pm, receive on Wednesday

    Fri, Eve of PH

    Orders before 2pm

    Receive it the next working day

    Order on Thursday 11am (eve of PH), receive it on Monday

    Fri – Sun, Eve of PH

    Orders after 2pm

    Receive it on the 3rd  working day

    Order on Thursday 2pm (eve of PH), receive it on Tuesday

     

    Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

    *Same day delivery promotion period will be highlighted on homepage and/ or product page.

     

    Large products (products listed under Televisions and Home Cinema):

    Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

    Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

     

    Where do you ship to?

    Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

    For more information, please refer to our Online Shopping FAQ

  • Overview

    Simply add on Premium Care to your product to enjoy an extended peace of mind.

    Find out more here

     

    Our best noise cancelling gets even better

    See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.


    Logo of Digital NC

    The best noise cancelling
    Exploded view of WH-1000XM5 headphones showing the internal components
    Exceptional sound and calls
    Close-up of earpad showing soft ear cushions
    Comfortable design
    Pentagonal diagram showing 5 use modes

    Effortless operation
    Diagram of laptop and smartphone

    Easy device connection
    Diagram of finger pressing button
    Smart, intuitive and intelligent

    The best noise cancelling

    From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment


    See what a difference noise cancelling can make


    Multi Noise Sensor technology

    With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

    Close up of earcups showing multiple sensor locations


    Incomparable noise cancelling

    Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.


    Specially designed 30mm driver unit

    The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

    Close-up of newly developed 30mm driver


    Superlative sound, engineered to perfection

    The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.



    Logos of Hi-Res Audio & Hi-Res Audio wireless

    Enjoy High-Resolution Audio with and without wires

    The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.

    Logo of DSEE Extreme

    Real-time restoration of all your compressed files

    Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.

     

    Industry-leading call quality

    Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.


    Multiple microphones, focused on your voice

    Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

     

    WH-1000XM5 headphones with multiple microphone locations highlighted


    Ultra clear, noise-free calls

    With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.

    1 = With noise
    2 = Without noise

    Graph showing call volume levels and effect of noise reduction algorithm


    All day comfort with a noiseless design

    These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.


    Effortless operation

    Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.

     

    Adaptive Sound Control automatically adjusts to whatever you do

    Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.

    For everyday convenience, just Speak-to-Chat

    As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.

    Woman wearing WH-1000XM5 headphones, talking to a friend

    Quick access to your favourite music and soundscapes

    A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.

     

    Explosion view of the internal components of the WH-1000Xm4 headphones.


    Image of the Spotify Tap logo

    Image of the Amazon Music Play Now logo

    Image of the Endel logo

     

    Seamless music and audio notifications

    Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.

     

    Illustration of two heads, one not wearing headphones with pause symbol, the other wearing headphones with play symbol

    Instant pause. Instant play.

    Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.


    Logos of OK Google and Alexa built-in

    Control with your voice

    Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.


    Listen safely with Sony | Headphones Connect app

    Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

     

    Logo of Headphones Connect


    Multipoint connection

    For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.


    Logo of Fast Pair

    Find your headphones with Fast Pair

    The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.



    Diagram of laptop with pairing waves to right side

    Easy pairing with your computer

    Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.


    All day power and quick charging

    With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

    Illustration of 30 hour battery life and 10 minute quick charge for 5 hours of play

    Woman wearing WH-1000XM5 headphones in street, touching earcup to activate touch control settings

    Everything’s at your fingertips

    The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.


    Collapsible case, saves space

    Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.

    Woman wearing headphones slipping carrying case into handbag

    WH-1000XM5 headphones with carrying case, headphone cable and USB charging cable

    What’s in the box

    Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.


    Better for the environment

    There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

     

    Image of WH-1000XM5 packaging alongside a selection of sustainable packaging materials

    Certified headphones for a personalised experience

    With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.

     

    Logo of Artist Connection App

    A personal cinematic experience

    With BRAVIA XR™ and Wireless Transmitter WLA-NS7.

    Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.

     


    Image of a person listening with closed eyes, another person stretching and a third in a wheelchair painting

    Accessibility

    We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.

  • Promotions
    Sony Days 2024 Mid Year Promotion

    Dates: 16 May 2024 – 30 June 2024

    UNMISSABLE PROMOTIONS AT ALL SONY STORES

    1. WELCOME BONUS: Leap into the world of rewards with My Sony Rewards! Sign up now and instantly receive an $8 voucher to splurge at any Sony Store. It's shopping made sweeter from the start! Find out more about My Sony Rewards and voucher’s terms and conditions here.

     

    1. BEAT THE MONDAY BLUES WITH 2X POINTS: Mondays just got a lot more exciting! Earn double the rewards points on every purchase, every Monday. Exclusively for My Sony Rewards members’ purchase at Sony Stores —because who doesn’t love extra perks? Find out more here.

     

    EXCLUSIVE ONLINE ONLY OFFERS

    1. PURR-FECT DEALS - ONLINE EXCLUSIVE VOUCHERS
      • TV & Home Audio Voucher: $100 off minimum spend of $1000; Redeem with code: PURRFECT100
      • Camera Voucher: $50 off minimum spend $1000; Redeem with code: PURRFECT50
      • Storewide Voucher: $20 off minimum spend $200; Redeem with code: PURRFECT20
      • Vouchers terms & conditions apply.

     

    1. STAND A CHANCE TO WIN YOUR PURCHASE BACK! Imagine shopping and then winning it all back! Shop online during our promotion for your chance to have your purchase reimbursed up to a whopping $3000. Terms and conditions apply.

     

    IN-STORE FESTIVE FUN

    1. SNAP, SHARE & SAVE: Make your way to our Sony Store at 313@Somerset, strike a pose with THE CARFIELD MOVIE standee, and share it on social media. With a minimum purchase of $100, snag an adorable Garfield POP MART figure!

     

    1. SPIN & WIN: Making a purchase of $300 or more earns you a chance to spin the wheel. Fabulous prizes await, ranging from luxurious Gold Class movie tickets to exclusive Garfield merchandise.

     

    1. GARFIELD MEET & GREET ADVENTURE: Experience the excitement of meeting Garfield himself! Bring the family for a fun-filled day at selected Sony Stores and roadshows starting at 4pm. Don't miss this purr-fect opportunity!

     

    1. FURTOGRAPHY 101 WORKSHOP: Turn your pet’s adorable antics into stunning photos with professional tips from our pet photography workshop. Sign-up now!

    Gear up for a season of spectacular deals and delightful events at Sony Stores across the nation. Dive into the excitement—your ultimate shopping adventure awaits!

  • Delivery Information

    How much does delivery cost?

    Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

     

    What is the expected delivery lead time?

    Products excluding those listed under Televisions and Home Cinema:

    For orders below $100, your order will be delivered within 3 working days upon order placement of products.

    For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

    Time Of Order

    Estimated Delivery Date

    Example

    Mon – Thu

    Orders before 2pm

    Receive it the next working day

    Order on Monday 11am, receive on Tuesday

    Mon – Thu

    Orders after 2pm

    Receive it the 3rd working day

    Order on Monday 2pm, receive on Wednesday

    Fri, Eve of PH

    Orders before 2pm

    Receive it the next working day

    Order on Thursday 11am (eve of PH), receive it on Monday

    Fri – Sun, Eve of PH

    Orders after 2pm

    Receive it on the 3rd  working day

    Order on Thursday 2pm (eve of PH), receive it on Tuesday

     

    Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

    *Same day delivery promotion period will be highlighted on homepage and/ or product page.

     

    Large products (products listed under Televisions and Home Cinema):

    Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

    Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

     

    Where do you ship to?

    Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

    For more information, please refer to our Online Shopping FAQ

  • Overview

    Simply add on Premium Care to your product to enjoy an extended peace of mind.

    Find out more here

     

    Our best noise cancelling gets even better

    See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.


    Logo of Digital NC

    The best noise cancelling
    Exploded view of WH-1000XM5 headphones showing the internal components
    Exceptional sound and calls
    Close-up of earpad showing soft ear cushions
    Comfortable design
    Pentagonal diagram showing 5 use modes

    Effortless operation
    Diagram of laptop and smartphone

    Easy device connection
    Diagram of finger pressing button
    Smart, intuitive and intelligent

    The best noise cancelling

    From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment


    See what a difference noise cancelling can make


    Multi Noise Sensor technology

    With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

    Close up of earcups showing multiple sensor locations


    Incomparable noise cancelling

    Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.


    Specially designed 30mm driver unit

    The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

    Close-up of newly developed 30mm driver


    Superlative sound, engineered to perfection

    The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.



    Logos of Hi-Res Audio & Hi-Res Audio wireless

    Enjoy High-Resolution Audio with and without wires

    The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.

    Logo of DSEE Extreme

    Real-time restoration of all your compressed files

    Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.

     

    Industry-leading call quality

    Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.


    Multiple microphones, focused on your voice

    Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

     

    WH-1000XM5 headphones with multiple microphone locations highlighted


    Ultra clear, noise-free calls

    With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.

    1 = With noise
    2 = Without noise

    Graph showing call volume levels and effect of noise reduction algorithm


    All day comfort with a noiseless design

    These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.


    Effortless operation

    Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.

     

    Adaptive Sound Control automatically adjusts to whatever you do

    Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.

    For everyday convenience, just Speak-to-Chat

    As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.

    Woman wearing WH-1000XM5 headphones, talking to a friend

    Quick access to your favourite music and soundscapes

    A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.

     

    Explosion view of the internal components of the WH-1000Xm4 headphones.


    Image of the Spotify Tap logo

    Image of the Amazon Music Play Now logo

    Image of the Endel logo

     

    Seamless music and audio notifications

    Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.

     

    Illustration of two heads, one not wearing headphones with pause symbol, the other wearing headphones with play symbol

    Instant pause. Instant play.

    Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.


    Logos of OK Google and Alexa built-in

    Control with your voice

    Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.


    Listen safely with Sony | Headphones Connect app

    Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

     

    Logo of Headphones Connect


    Multipoint connection

    For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.


    Logo of Fast Pair

    Find your headphones with Fast Pair

    The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.



    Diagram of laptop with pairing waves to right side

    Easy pairing with your computer

    Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.


    All day power and quick charging

    With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

    Illustration of 30 hour battery life and 10 minute quick charge for 5 hours of play

    Woman wearing WH-1000XM5 headphones in street, touching earcup to activate touch control settings

    Everything’s at your fingertips

    The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.


    Collapsible case, saves space

    Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.

    Woman wearing headphones slipping carrying case into handbag

    WH-1000XM5 headphones with carrying case, headphone cable and USB charging cable

    What’s in the box

    Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.


    Better for the environment

    There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

     

    Image of WH-1000XM5 packaging alongside a selection of sustainable packaging materials

    Certified headphones for a personalised experience

    With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.

     

    Logo of Artist Connection App

    A personal cinematic experience

    With BRAVIA XR™ and Wireless Transmitter WLA-NS7.

    Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.

     


    Image of a person listening with closed eyes, another person stretching and a third in a wheelchair painting

    Accessibility

    We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.

  • Promotions
    Sony Days 2024 Mid Year Promotion

    Dates: 16 May 2024 – 30 June 2024

    UNMISSABLE PROMOTIONS AT ALL SONY STORES

    1. WELCOME BONUS: Leap into the world of rewards with My Sony Rewards! Sign up now and instantly receive an $8 voucher to splurge at any Sony Store. It's shopping made sweeter from the start! Find out more about My Sony Rewards and voucher’s terms and conditions here.

     

    1. BEAT THE MONDAY BLUES WITH 2X POINTS: Mondays just got a lot more exciting! Earn double the rewards points on every purchase, every Monday. Exclusively for My Sony Rewards members’ purchase at Sony Stores —because who doesn’t love extra perks? Find out more here.

     

    EXCLUSIVE ONLINE ONLY OFFERS

    1. PURR-FECT DEALS - ONLINE EXCLUSIVE VOUCHERS
      • TV & Home Audio Voucher: $100 off minimum spend of $1000; Redeem with code: PURRFECT100
      • Camera Voucher: $50 off minimum spend $1000; Redeem with code: PURRFECT50
      • Storewide Voucher: $20 off minimum spend $200; Redeem with code: PURRFECT20
      • Vouchers terms & conditions apply.

     

    1. STAND A CHANCE TO WIN YOUR PURCHASE BACK! Imagine shopping and then winning it all back! Shop online during our promotion for your chance to have your purchase reimbursed up to a whopping $3000. Terms and conditions apply.

     

    IN-STORE FESTIVE FUN

    1. SNAP, SHARE & SAVE: Make your way to our Sony Store at 313@Somerset, strike a pose with THE CARFIELD MOVIE standee, and share it on social media. With a minimum purchase of $100, snag an adorable Garfield POP MART figure!

     

    1. SPIN & WIN: Making a purchase of $300 or more earns you a chance to spin the wheel. Fabulous prizes await, ranging from luxurious Gold Class movie tickets to exclusive Garfield merchandise.

     

    1. GARFIELD MEET & GREET ADVENTURE: Experience the excitement of meeting Garfield himself! Bring the family for a fun-filled day at selected Sony Stores and roadshows starting at 4pm. Don't miss this purr-fect opportunity!

     

    1. FURTOGRAPHY 101 WORKSHOP: Turn your pet’s adorable antics into stunning photos with professional tips from our pet photography workshop. Sign-up now!

    Gear up for a season of spectacular deals and delightful events at Sony Stores across the nation. Dive into the excitement—your ultimate shopping adventure awaits!

  • Features
    Industry-leading noise cancellation

    Industry-leading noise cancellation

    From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.

    Multi Noise Sensor technology 

    Multi Noise Sensor technology 

    With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

    Incomparable noise cancelling

    Incomparable noise cancelling

    Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.

    Specially designed 30mm driver unit

    Specially designed 30mm driver unit

    The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise.The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

    Superlative sound, engineered to perfection

    Superlative sound, engineered to perfection

    The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.

    Enjoy High-Resolution Audio with and without wires 

    Enjoy High-Resolution Audio with and without wires 

    The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.

    Real-time restoration of all your compressed files 

    Real-time restoration of all your compressed files 

    Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.

    Industry-leading call quality

    Industry-leading call quality

    Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.

    Multiple microphones, focused on your voice

    Multiple microphones, focused on your voice

    Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

    Ultra clear, noise-free calls

    Ultra clear, noise-free calls

    With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].

    All day comfort with a noiseless design

    All day comfort with a noiseless design

    These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.

    Adaptive Sound Control automatically adjusts to whatever you do

    Adaptive Sound Control automatically adjusts to whatever you do

    Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.

    For everyday convenience, just Speak-to-Chat

    For everyday convenience, just Speak-to-Chat

    As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.

    Instant pause. Instant play. 

    Instant pause. Instant play. 

    Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.

    Quick access to your favourite music

    Quick access to your favourite music

    With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.

    Control with your voice

    Control with your voice

    Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.

    Listen safely with Sony | Headphones Connect app

    Listen safely with Sony | Headphones Connect app

    Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

    Multipoint connection 

    Multipoint connection 

    For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.

    Find your headphones with Fast Pair

    Find your headphones with Fast Pair

    The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.

    Easy pairing with your computer

    Easy pairing with your computer

    Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.

    All day power and quick charging

    All day power and quick charging

    With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

    Everything’s at your fingertips

    Everything’s at your fingertips

    The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more. 

    Collapsible case, saves space

    Collapsible case, saves space

    Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.

    What’s in the box

    What’s in the box

    Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.

    Better for the environment

    Better for the environment

    There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

    So immersive. So real.

    So immersive. So real.

    Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.

    360 Spatial Sound Personalizer

    360 Spatial Sound Personalizer

    With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.

    Dolby Atmos Experience

    Dolby Atmos Experience

    With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action. 

  • Highlight

    HD Noise Cancelling Processor QN1, Integrated Processor V1 and multiple microphones for distraction-free listening

    Size & Weight

    Approx. 250g

    Fully automatic Personal Noise Cancelling Optimiser and Atmospheric Pressure Optimising

    General Features

    Closed, dynamic

    30mm specially designed driver unit for exceptional sound

    Battery

    Approx. 3.5 hrs

    Superior noise-free calls with 2x2 beamforming microphones and noise reduction system (using AI)

    Bluetooth® Specification

    Bluetooth Specification Version5.2

    Super comfortable lightweight design in “Soft fit leather”

    Noise Cancelling

    Auto NC Optimizer

  • Specifications

    Size & Weight

    Weight

    Approx. 250g

    General Features

    Headphone Type

    Closed, dynamic

    Driver Unit

    30mm

    Magnet

    Neodymium

    Impedance (Ohm)

    48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)

    Frequency Response

    4 Hz - 40,000 Hz (JEITA)

    Frequency Response (Active Operation)

    4 Hz - 40,000 Hz

    Frequency Response(Bluetooth® Communication)

    20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)

    Sensitivities (dB/mW)

    102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)

    Volume Control

    Touch Sensor

    Cord Type

    Single-sided (detachable)

    Cord Length

    approx. 1.2m

    Plug

    Gold-plated L-shaped stereo mini plug

    Input(s)

    Stereo Mini Jack

    Wearing Style

    Over Ear

    DSEE Extreme

    Yes

    Passive Operation

    Yes

    AMBIENT SOUND MODE

    Yes

    Battery

    Battery Charge Time

    Approx. 3.5 hrs

    Battery Charge Method

    USB

    Battery Life(continuous music playback time)

    Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)

    BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)

    Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)

    Bluetooth® Specification

    Bluetooth® version

    Bluetooth Specification Version5.2

    Effective Range

    10m

    Frequency Range

    2.4GHz band (2.4000GHz-2.4835GHz)

    Profile

    A2DP, AVRCP, HFP, HSP

    Supported Audio Format(s)

    SBC, AAC, LDAC

    Supported Content Protection

    SCMS-T

    Noise Cancelling

    Personal NC Optimizer

    Auto NC Optimizer

    Atmospheric Pressure Optimizing

    Yes

    Ambient Sound Mode

    Yes

    Quick Attention

    Yes

  • Delivery Information

    How much does delivery cost?

    Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

     

    What is the expected delivery lead time?

    Products excluding those listed under Televisions and Home Cinema:

    For orders below $100, your order will be delivered within 3 working days upon order placement of products.

    For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

    Time Of Order

    Estimated Delivery Date

    Example

    Mon – Thu

    Orders before 2pm

    Receive it the next working day

    Order on Monday 11am, receive on Tuesday

    Mon – Thu

    Orders after 2pm

    Receive it the 3rd working day

    Order on Monday 2pm, receive on Wednesday

    Fri, Eve of PH

    Orders before 2pm

    Receive it the next working day

    Order on Thursday 11am (eve of PH), receive it on Monday

    Fri – Sun, Eve of PH

    Orders after 2pm

    Receive it on the 3rd  working day

    Order on Thursday 2pm (eve of PH), receive it on Tuesday

     

    Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

    *Same day delivery promotion period will be highlighted on homepage and/ or product page.

     

    Large products (products listed under Televisions and Home Cinema):

    Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

    Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

     

    Where do you ship to?

    Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

    For more information, please refer to our Online Shopping FAQ

  • Overview

    Simply add on Premium Care to your product to enjoy an extended peace of mind.

    Find out more here

     

    Our best noise cancelling gets even better

    See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.


    Logo of Digital NC

    The best noise cancelling
    Exploded view of WH-1000XM5 headphones showing the internal components
    Exceptional sound and calls
    Close-up of earpad showing soft ear cushions
    Comfortable design
    Pentagonal diagram showing 5 use modes

    Effortless operation
    Diagram of laptop and smartphone

    Easy device connection
    Diagram of finger pressing button
    Smart, intuitive and intelligent

    The best noise cancelling

    From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment


    See what a difference noise cancelling can make


    Multi Noise Sensor technology

    With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

    Close up of earcups showing multiple sensor locations


    Incomparable noise cancelling

    Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.


    Specially designed 30mm driver unit

    The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

    Close-up of newly developed 30mm driver


    Superlative sound, engineered to perfection

    The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.



    Logos of Hi-Res Audio & Hi-Res Audio wireless

    Enjoy High-Resolution Audio with and without wires

    The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.

    Logo of DSEE Extreme

    Real-time restoration of all your compressed files

    Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.

     

    Industry-leading call quality

    Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.


    Multiple microphones, focused on your voice

    Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

     

    WH-1000XM5 headphones with multiple microphone locations highlighted


    Ultra clear, noise-free calls

    With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.

    1 = With noise
    2 = Without noise

    Graph showing call volume levels and effect of noise reduction algorithm


    All day comfort with a noiseless design

    These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.


    Effortless operation

    Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.

     

    Adaptive Sound Control automatically adjusts to whatever you do

    Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.

    For everyday convenience, just Speak-to-Chat

    As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.

    Woman wearing WH-1000XM5 headphones, talking to a friend

    Quick access to your favourite music and soundscapes

    A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.

     

    Explosion view of the internal components of the WH-1000Xm4 headphones.


    Image of the Spotify Tap logo

    Image of the Amazon Music Play Now logo

    Image of the Endel logo

     

    Seamless music and audio notifications

    Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.

     

    Illustration of two heads, one not wearing headphones with pause symbol, the other wearing headphones with play symbol

    Instant pause. Instant play.

    Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.


    Logos of OK Google and Alexa built-in

    Control with your voice

    Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.


    Listen safely with Sony | Headphones Connect app

    Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

     

    Logo of Headphones Connect


    Multipoint connection

    For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.


    Logo of Fast Pair

    Find your headphones with Fast Pair

    The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.



    Diagram of laptop with pairing waves to right side

    Easy pairing with your computer

    Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.


    All day power and quick charging

    With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

    Illustration of 30 hour battery life and 10 minute quick charge for 5 hours of play

    Woman wearing WH-1000XM5 headphones in street, touching earcup to activate touch control settings

    Everything’s at your fingertips

    The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.


    Collapsible case, saves space

    Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.

    Woman wearing headphones slipping carrying case into handbag

    WH-1000XM5 headphones with carrying case, headphone cable and USB charging cable

    What’s in the box

    Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.


    Better for the environment

    There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

     

    Image of WH-1000XM5 packaging alongside a selection of sustainable packaging materials

    Certified headphones for a personalised experience

    With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.

     

    Logo of Artist Connection App

    A personal cinematic experience

    With BRAVIA XR™ and Wireless Transmitter WLA-NS7.

    Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.

     


    Image of a person listening with closed eyes, another person stretching and a third in a wheelchair painting

    Accessibility

    We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.

  • Promotions
    Sony Days 2024 Mid Year Promotion

    Dates: 16 May 2024 – 30 June 2024

    UNMISSABLE PROMOTIONS AT ALL SONY STORES

    1. WELCOME BONUS: Leap into the world of rewards with My Sony Rewards! Sign up now and instantly receive an $8 voucher to splurge at any Sony Store. It's shopping made sweeter from the start! Find out more about My Sony Rewards and voucher’s terms and conditions here.

     

    1. BEAT THE MONDAY BLUES WITH 2X POINTS: Mondays just got a lot more exciting! Earn double the rewards points on every purchase, every Monday. Exclusively for My Sony Rewards members’ purchase at Sony Stores —because who doesn’t love extra perks? Find out more here.

     

    EXCLUSIVE ONLINE ONLY OFFERS

    1. PURR-FECT DEALS - ONLINE EXCLUSIVE VOUCHERS
      • TV & Home Audio Voucher: $100 off minimum spend of $1000; Redeem with code: PURRFECT100
      • Camera Voucher: $50 off minimum spend $1000; Redeem with code: PURRFECT50
      • Storewide Voucher: $20 off minimum spend $200; Redeem with code: PURRFECT20
      • Vouchers terms & conditions apply.

     

    1. STAND A CHANCE TO WIN YOUR PURCHASE BACK! Imagine shopping and then winning it all back! Shop online during our promotion for your chance to have your purchase reimbursed up to a whopping $3000. Terms and conditions apply.

     

    IN-STORE FESTIVE FUN

    1. SNAP, SHARE & SAVE: Make your way to our Sony Store at 313@Somerset, strike a pose with THE CARFIELD MOVIE standee, and share it on social media. With a minimum purchase of $100, snag an adorable Garfield POP MART figure!

     

    1. SPIN & WIN: Making a purchase of $300 or more earns you a chance to spin the wheel. Fabulous prizes await, ranging from luxurious Gold Class movie tickets to exclusive Garfield merchandise.

     

    1. GARFIELD MEET & GREET ADVENTURE: Experience the excitement of meeting Garfield himself! Bring the family for a fun-filled day at selected Sony Stores and roadshows starting at 4pm. Don't miss this purr-fect opportunity!

     

    1. FURTOGRAPHY 101 WORKSHOP: Turn your pet’s adorable antics into stunning photos with professional tips from our pet photography workshop. Sign-up now!

    Gear up for a season of spectacular deals and delightful events at Sony Stores across the nation. Dive into the excitement—your ultimate shopping adventure awaits!

  • Delivery Information

    How much does delivery cost?

    Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

     

    What is the expected delivery lead time?

    Products excluding those listed under Televisions and Home Cinema:

    For orders below $100, your order will be delivered within 3 working days upon order placement of products.

    For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

    Time Of Order

    Estimated Delivery Date

    Example

    Mon – Thu

    Orders before 2pm

    Receive it the next working day

    Order on Monday 11am, receive on Tuesday

    Mon – Thu

    Orders after 2pm

    Receive it the 3rd working day

    Order on Monday 2pm, receive on Wednesday

    Fri, Eve of PH

    Orders before 2pm

    Receive it the next working day

    Order on Thursday 11am (eve of PH), receive it on Monday

    Fri – Sun, Eve of PH

    Orders after 2pm

    Receive it on the 3rd  working day

    Order on Thursday 2pm (eve of PH), receive it on Tuesday

     

    Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

    *Same day delivery promotion period will be highlighted on homepage and/ or product page.

     

    Large products (products listed under Televisions and Home Cinema):

    Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

    Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

     

    Where do you ship to?

    Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

    For more information, please refer to our Online Shopping FAQ

  • Overview

    Simply add on Premium Care to your product to enjoy an extended peace of mind.

    Find out more here

     

    Our best noise cancelling gets even better

    See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.


    Logo of Digital NC

    The best noise cancelling
    Exploded view of WH-1000XM5 headphones showing the internal components
    Exceptional sound and calls
    Close-up of earpad showing soft ear cushions
    Comfortable design
    Pentagonal diagram showing 5 use modes

    Effortless operation
    Diagram of laptop and smartphone

    Easy device connection
    Diagram of finger pressing button
    Smart, intuitive and intelligent

    The best noise cancelling

    From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment


    See what a difference noise cancelling can make


    Multi Noise Sensor technology

    With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

    Close up of earcups showing multiple sensor locations


    Incomparable noise cancelling

    Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.


    Specially designed 30mm driver unit

    The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

    Close-up of newly developed 30mm driver


    Superlative sound, engineered to perfection

    The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.



    Logos of Hi-Res Audio & Hi-Res Audio wireless

    Enjoy High-Resolution Audio with and without wires

    The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.

    Logo of DSEE Extreme

    Real-time restoration of all your compressed files

    Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.

     

    Industry-leading call quality

    Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.


    Multiple microphones, focused on your voice

    Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

     

    WH-1000XM5 headphones with multiple microphone locations highlighted


    Ultra clear, noise-free calls

    With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.

    1 = With noise
    2 = Without noise

    Graph showing call volume levels and effect of noise reduction algorithm


    All day comfort with a noiseless design

    These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.


    Effortless operation

    Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.

     

    Adaptive Sound Control automatically adjusts to whatever you do

    Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.

    For everyday convenience, just Speak-to-Chat

    As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.

    Woman wearing WH-1000XM5 headphones, talking to a friend

    Quick access to your favourite music and soundscapes

    A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.

     

    Explosion view of the internal components of the WH-1000Xm4 headphones.


    Image of the Spotify Tap logo

    Image of the Amazon Music Play Now logo

    Image of the Endel logo

     

    Seamless music and audio notifications

    Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.

     

    Illustration of two heads, one not wearing headphones with pause symbol, the other wearing headphones with play symbol

    Instant pause. Instant play.

    Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.


    Logos of OK Google and Alexa built-in

    Control with your voice

    Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.


    Listen safely with Sony | Headphones Connect app

    Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

     

    Logo of Headphones Connect


    Multipoint connection

    For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.


    Logo of Fast Pair

    Find your headphones with Fast Pair

    The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.



    Diagram of laptop with pairing waves to right side

    Easy pairing with your computer

    Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.


    All day power and quick charging

    With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

    Illustration of 30 hour battery life and 10 minute quick charge for 5 hours of play

    Woman wearing WH-1000XM5 headphones in street, touching earcup to activate touch control settings

    Everything’s at your fingertips

    The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.


    Collapsible case, saves space

    Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.

    Woman wearing headphones slipping carrying case into handbag

    WH-1000XM5 headphones with carrying case, headphone cable and USB charging cable

    What’s in the box

    Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.


    Better for the environment

    There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

     

    Image of WH-1000XM5 packaging alongside a selection of sustainable packaging materials

    Certified headphones for a personalised experience

    With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.

     

    Logo of Artist Connection App

    A personal cinematic experience

    With BRAVIA XR™ and Wireless Transmitter WLA-NS7.

    Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.

     


    Image of a person listening with closed eyes, another person stretching and a third in a wheelchair painting

    Accessibility

    We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.

  • Promotions
    Sony Days 2024 Mid Year Promotion

    Dates: 16 May 2024 – 30 June 2024

    UNMISSABLE PROMOTIONS AT ALL SONY STORES

    1. WELCOME BONUS: Leap into the world of rewards with My Sony Rewards! Sign up now and instantly receive an $8 voucher to splurge at any Sony Store. It's shopping made sweeter from the start! Find out more about My Sony Rewards and voucher’s terms and conditions here.

     

    1. BEAT THE MONDAY BLUES WITH 2X POINTS: Mondays just got a lot more exciting! Earn double the rewards points on every purchase, every Monday. Exclusively for My Sony Rewards members’ purchase at Sony Stores —because who doesn’t love extra perks? Find out more here.

     

    EXCLUSIVE ONLINE ONLY OFFERS

    1. PURR-FECT DEALS - ONLINE EXCLUSIVE VOUCHERS
      • TV & Home Audio Voucher: $100 off minimum spend of $1000; Redeem with code: PURRFECT100
      • Camera Voucher: $50 off minimum spend $1000; Redeem with code: PURRFECT50
      • Storewide Voucher: $20 off minimum spend $200; Redeem with code: PURRFECT20
      • Vouchers terms & conditions apply.

     

    1. STAND A CHANCE TO WIN YOUR PURCHASE BACK! Imagine shopping and then winning it all back! Shop online during our promotion for your chance to have your purchase reimbursed up to a whopping $3000. Terms and conditions apply.

     

    IN-STORE FESTIVE FUN

    1. SNAP, SHARE & SAVE: Make your way to our Sony Store at 313@Somerset, strike a pose with THE CARFIELD MOVIE standee, and share it on social media. With a minimum purchase of $100, snag an adorable Garfield POP MART figure!

     

    1. SPIN & WIN: Making a purchase of $300 or more earns you a chance to spin the wheel. Fabulous prizes await, ranging from luxurious Gold Class movie tickets to exclusive Garfield merchandise.

     

    1. GARFIELD MEET & GREET ADVENTURE: Experience the excitement of meeting Garfield himself! Bring the family for a fun-filled day at selected Sony Stores and roadshows starting at 4pm. Don't miss this purr-fect opportunity!

     

    1. FURTOGRAPHY 101 WORKSHOP: Turn your pet’s adorable antics into stunning photos with professional tips from our pet photography workshop. Sign-up now!

    Gear up for a season of spectacular deals and delightful events at Sony Stores across the nation. Dive into the excitement—your ultimate shopping adventure awaits!

  • Features
    Industry-leading noise cancellation

    Industry-leading noise cancellation

    From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.

    Multi Noise Sensor technology 

    Multi Noise Sensor technology 

    With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

    Incomparable noise cancelling

    Incomparable noise cancelling

    Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.

    Specially designed 30mm driver unit

    Specially designed 30mm driver unit

    The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise.The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

    Superlative sound, engineered to perfection

    Superlative sound, engineered to perfection

    The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.

    Enjoy High-Resolution Audio with and without wires 

    Enjoy High-Resolution Audio with and without wires 

    The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.

    Real-time restoration of all your compressed files 

    Real-time restoration of all your compressed files 

    Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.

    Industry-leading call quality

    Industry-leading call quality

    Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.

    Multiple microphones, focused on your voice

    Multiple microphones, focused on your voice

    Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

    Ultra clear, noise-free calls

    Ultra clear, noise-free calls

    With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].

    All day comfort with a noiseless design

    All day comfort with a noiseless design

    These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.

    Adaptive Sound Control automatically adjusts to whatever you do

    Adaptive Sound Control automatically adjusts to whatever you do

    Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.

    For everyday convenience, just Speak-to-Chat

    For everyday convenience, just Speak-to-Chat

    As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.

    Instant pause. Instant play. 

    Instant pause. Instant play. 

    Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.

    Quick access to your favourite music

    Quick access to your favourite music

    With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.

    Control with your voice

    Control with your voice

    Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.

    Listen safely with Sony | Headphones Connect app

    Listen safely with Sony | Headphones Connect app

    Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

    Multipoint connection 

    Multipoint connection 

    For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.

    Find your headphones with Fast Pair

    Find your headphones with Fast Pair

    The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.

    Easy pairing with your computer

    Easy pairing with your computer

    Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.

    All day power and quick charging

    All day power and quick charging

    With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

    Everything’s at your fingertips

    Everything’s at your fingertips

    The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more. 

    Collapsible case, saves space

    Collapsible case, saves space

    Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.

    What’s in the box

    What’s in the box

    Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.

    Better for the environment

    Better for the environment

    There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

    So immersive. So real.

    So immersive. So real.

    Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.

    360 Spatial Sound Personalizer

    360 Spatial Sound Personalizer

    With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.

    Dolby Atmos Experience

    Dolby Atmos Experience

    With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action. 

  • Highlight

    HD Noise Cancelling Processor QN1, Integrated Processor V1 and multiple microphones for distraction-free listening

    Size & Weight

    Approx. 250g

    Fully automatic Personal Noise Cancelling Optimiser and Atmospheric Pressure Optimising

    General Features

    Closed, dynamic

    30mm specially designed driver unit for exceptional sound

    Battery

    Approx. 3.5 hrs

    Superior noise-free calls with 2x2 beamforming microphones and noise reduction system (using AI)

    Bluetooth® Specification

    Bluetooth Specification Version5.2

    Super comfortable lightweight design in “Soft fit leather”

    Noise Cancelling

    Auto NC Optimizer

  • Specifications

    Size & Weight

    Weight

    Approx. 250g

    General Features

    Headphone Type

    Closed, dynamic

    Driver Unit

    30mm

    Magnet

    Neodymium

    Impedance (Ohm)

    48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)

    Frequency Response

    4 Hz - 40,000 Hz (JEITA)

    Frequency Response (Active Operation)

    4 Hz - 40,000 Hz

    Frequency Response(Bluetooth® Communication)

    20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)

    Sensitivities (dB/mW)

    102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)

    Volume Control

    Touch Sensor

    Cord Type

    Single-sided (detachable)

    Cord Length

    approx. 1.2m

    Plug

    Gold-plated L-shaped stereo mini plug

    Input(s)

    Stereo Mini Jack

    Wearing Style

    Over Ear

    DSEE Extreme

    Yes

    Passive Operation

    Yes

    AMBIENT SOUND MODE

    Yes

    Battery

    Battery Charge Time

    Approx. 3.5 hrs

    Battery Charge Method

    USB

    Battery Life(continuous music playback time)

    Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)

    BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)

    Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)

    Bluetooth® Specification

    Bluetooth® version

    Bluetooth Specification Version5.2

    Effective Range

    10m

    Frequency Range

    2.4GHz band (2.4000GHz-2.4835GHz)

    Profile

    A2DP, AVRCP, HFP, HSP

    Supported Audio Format(s)

    SBC, AAC, LDAC

    Supported Content Protection

    SCMS-T

    Noise Cancelling

    Personal NC Optimizer

    Auto NC Optimizer

    Atmospheric Pressure Optimizing

    Yes

    Ambient Sound Mode

    Yes

    Quick Attention

    Yes

  • Delivery Information

    How much does delivery cost?

    Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

     

    What is the expected delivery lead time?

    Products excluding those listed under Televisions and Home Cinema:

    For orders below $100, your order will be delivered within 3 working days upon order placement of products.

    For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

    Time Of Order

    Estimated Delivery Date

    Example

    Mon – Thu

    Orders before 2pm

    Receive it the next working day

    Order on Monday 11am, receive on Tuesday

    Mon – Thu

    Orders after 2pm

    Receive it the 3rd working day

    Order on Monday 2pm, receive on Wednesday

    Fri, Eve of PH

    Orders before 2pm

    Receive it the next working day

    Order on Thursday 11am (eve of PH), receive it on Monday

    Fri – Sun, Eve of PH

    Orders after 2pm

    Receive it on the 3rd  working day

    Order on Thursday 2pm (eve of PH), receive it on Tuesday

     

    Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

    *Same day delivery promotion period will be highlighted on homepage and/ or product page.

     

    Large products (products listed under Televisions and Home Cinema):

    Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

    Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

     

    Where do you ship to?

    Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

    For more information, please refer to our Online Shopping FAQ

  • Overview

    Simply add on Premium Care to your product to enjoy an extended peace of mind.

    Find out more here

     

    Our best noise cancelling gets even better

    See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.


    Logo of Digital NC

    The best noise cancelling
    Exploded view of WH-1000XM5 headphones showing the internal components
    Exceptional sound and calls
    Close-up of earpad showing soft ear cushions
    Comfortable design
    Pentagonal diagram showing 5 use modes

    Effortless operation
    Diagram of laptop and smartphone

    Easy device connection
    Diagram of finger pressing button
    Smart, intuitive and intelligent

    The best noise cancelling

    From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment


    See what a difference noise cancelling can make


    Multi Noise Sensor technology

    With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

    Close up of earcups showing multiple sensor locations


    Incomparable noise cancelling

    Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.


    Specially designed 30mm driver unit

    The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

    Close-up of newly developed 30mm driver


    Superlative sound, engineered to perfection

    The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.



    Logos of Hi-Res Audio & Hi-Res Audio wireless

    Enjoy High-Resolution Audio with and without wires

    The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.

    Logo of DSEE Extreme

    Real-time restoration of all your compressed files

    Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.

     

    Industry-leading call quality

    Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.


    Multiple microphones, focused on your voice

    Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

     

    WH-1000XM5 headphones with multiple microphone locations highlighted


    Ultra clear, noise-free calls

    With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.

    1 = With noise
    2 = Without noise

    Graph showing call volume levels and effect of noise reduction algorithm


    All day comfort with a noiseless design

    These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.


    Effortless operation

    Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.

     

    Adaptive Sound Control automatically adjusts to whatever you do

    Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.

    For everyday convenience, just Speak-to-Chat

    As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.

    Woman wearing WH-1000XM5 headphones, talking to a friend

    Quick access to your favourite music and soundscapes

    A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.

     

    Explosion view of the internal components of the WH-1000Xm4 headphones.


    Image of the Spotify Tap logo

    Image of the Amazon Music Play Now logo

    Image of the Endel logo

     

    Seamless music and audio notifications

    Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.

     

    Illustration of two heads, one not wearing headphones with pause symbol, the other wearing headphones with play symbol

    Instant pause. Instant play.

    Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.


    Logos of OK Google and Alexa built-in

    Control with your voice

    Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.


    Listen safely with Sony | Headphones Connect app

    Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

     

    Logo of Headphones Connect


    Multipoint connection

    For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.


    Logo of Fast Pair

    Find your headphones with Fast Pair

    The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.



    Diagram of laptop with pairing waves to right side

    Easy pairing with your computer

    Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.


    All day power and quick charging

    With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

    Illustration of 30 hour battery life and 10 minute quick charge for 5 hours of play

    Woman wearing WH-1000XM5 headphones in street, touching earcup to activate touch control settings

    Everything’s at your fingertips

    The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.


    Collapsible case, saves space

    Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.

    Woman wearing headphones slipping carrying case into handbag

    WH-1000XM5 headphones with carrying case, headphone cable and USB charging cable

    What’s in the box

    Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.


    Better for the environment

    There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

     

    Image of WH-1000XM5 packaging alongside a selection of sustainable packaging materials

    Certified headphones for a personalised experience

    With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.

     

    Logo of Artist Connection App

    A personal cinematic experience

    With BRAVIA XR™ and Wireless Transmitter WLA-NS7.

    Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.

     


    Image of a person listening with closed eyes, another person stretching and a third in a wheelchair painting

    Accessibility

    We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.

  • Promotions
    Sony Days 2024 Mid Year Promotion

    Dates: 16 May 2024 – 30 June 2024

    UNMISSABLE PROMOTIONS AT ALL SONY STORES

    1. WELCOME BONUS: Leap into the world of rewards with My Sony Rewards! Sign up now and instantly receive an $8 voucher to splurge at any Sony Store. It's shopping made sweeter from the start! Find out more about My Sony Rewards and voucher’s terms and conditions here.

     

    1. BEAT THE MONDAY BLUES WITH 2X POINTS: Mondays just got a lot more exciting! Earn double the rewards points on every purchase, every Monday. Exclusively for My Sony Rewards members’ purchase at Sony Stores —because who doesn’t love extra perks? Find out more here.

     

    EXCLUSIVE ONLINE ONLY OFFERS

    1. PURR-FECT DEALS - ONLINE EXCLUSIVE VOUCHERS
      • TV & Home Audio Voucher: $100 off minimum spend of $1000; Redeem with code: PURRFECT100
      • Camera Voucher: $50 off minimum spend $1000; Redeem with code: PURRFECT50
      • Storewide Voucher: $20 off minimum spend $200; Redeem with code: PURRFECT20
      • Vouchers terms & conditions apply.

     

    1. STAND A CHANCE TO WIN YOUR PURCHASE BACK! Imagine shopping and then winning it all back! Shop online during our promotion for your chance to have your purchase reimbursed up to a whopping $3000. Terms and conditions apply.

     

    IN-STORE FESTIVE FUN

    1. SNAP, SHARE & SAVE: Make your way to our Sony Store at 313@Somerset, strike a pose with THE CARFIELD MOVIE standee, and share it on social media. With a minimum purchase of $100, snag an adorable Garfield POP MART figure!

     

    1. SPIN & WIN: Making a purchase of $300 or more earns you a chance to spin the wheel. Fabulous prizes await, ranging from luxurious Gold Class movie tickets to exclusive Garfield merchandise.

     

    1. GARFIELD MEET & GREET ADVENTURE: Experience the excitement of meeting Garfield himself! Bring the family for a fun-filled day at selected Sony Stores and roadshows starting at 4pm. Don't miss this purr-fect opportunity!

     

    1. FURTOGRAPHY 101 WORKSHOP: Turn your pet’s adorable antics into stunning photos with professional tips from our pet photography workshop. Sign-up now!

    Gear up for a season of spectacular deals and delightful events at Sony Stores across the nation. Dive into the excitement—your ultimate shopping adventure awaits!

  • Delivery Information

    How much does delivery cost?

    Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

     

    What is the expected delivery lead time?

    Products excluding those listed under Televisions and Home Cinema:

    For orders below $100, your order will be delivered within 3 working days upon order placement of products.

    For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

    Time Of Order

    Estimated Delivery Date

    Example

    Mon – Thu

    Orders before 2pm

    Receive it the next working day

    Order on Monday 11am, receive on Tuesday

    Mon – Thu

    Orders after 2pm

    Receive it the 3rd working day

    Order on Monday 2pm, receive on Wednesday

    Fri, Eve of PH

    Orders before 2pm

    Receive it the next working day

    Order on Thursday 11am (eve of PH), receive it on Monday

    Fri – Sun, Eve of PH

    Orders after 2pm

    Receive it on the 3rd  working day

    Order on Thursday 2pm (eve of PH), receive it on Tuesday

     

    Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

    *Same day delivery promotion period will be highlighted on homepage and/ or product page.

     

    Large products (products listed under Televisions and Home Cinema):

    Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

    Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

     

    Where do you ship to?

    Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

    For more information, please refer to our Online Shopping FAQ

  • Overview
    • Overview

      Simply add on Premium Care to your product to enjoy an extended peace of mind.

      Find out more here

       

      Our best noise cancelling gets even better

      See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.


      Logo of Digital NC

      The best noise cancelling
      Exploded view of WH-1000XM5 headphones showing the internal components
      Exceptional sound and calls
      Close-up of earpad showing soft ear cushions
      Comfortable design
      Pentagonal diagram showing 5 use modes

      Effortless operation
      Diagram of laptop and smartphone

      Easy device connection
      Diagram of finger pressing button
      Smart, intuitive and intelligent

      The best noise cancelling

      From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment


      See what a difference noise cancelling can make


      Multi Noise Sensor technology

      With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

      Close up of earcups showing multiple sensor locations


      Incomparable noise cancelling

      Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.


      Specially designed 30mm driver unit

      The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

      Close-up of newly developed 30mm driver


      Superlative sound, engineered to perfection

      The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.



      Logos of Hi-Res Audio & Hi-Res Audio wireless

      Enjoy High-Resolution Audio with and without wires

      The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.

      Logo of DSEE Extreme

      Real-time restoration of all your compressed files

      Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.

       

      Industry-leading call quality

      Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.


      Multiple microphones, focused on your voice

      Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

       

      WH-1000XM5 headphones with multiple microphone locations highlighted


      Ultra clear, noise-free calls

      With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.

      1 = With noise
      2 = Without noise