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[SPECIAL ORDER] BURANO Cinema Line Full-frame Camera

Model: MPC-2610
$37,099.00
1

1. Prices indicated refer to Suggested Retail Price which includes GST and may change from time to time without prior notice and/or may vary for the same product with different colours.

* For orders placed before 2pm on Monday - Thursday excluding eve of public holidays. Next day delivery may not be applicable for products listed under Televisions and Home Cinema. Please expect a phone call after placing your order for arrangement of the date of delivery. For more information, please refer to our Online Shopping FAQ

*Services availability depends on region. A part or whole of software/services installed into or accessible through the product may be changed, discontinued, removed, suspended, or terminated without notice.

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  • Overview
    *** Estimated Order Lead Time: 4-6 Weeks ***
    Once order is received, our product consultants will contact you for updates on delivery.
     


    Full-Frame 8.6K Sensor
    BURANO has a large 36x24mm full-frame image sensor that delivers high-quality images and superb rendition with wide latitude and a rich colour gamut. It achieves the beautiful bokeh and dynamic wide-angle shooting that only a full-frame sensor can provide. 8K image quality with a maximum resolution of 8632 x 4856 and, through oversampling, it can output phenomenal looking 4K content.
    Multiple Image Scan Modes
    BURANO supports 16:9 and 17:9 readouts in full-frame (8.6K) and Super 35mm (5.8K). Image scan modes include full-frame and Super35 as well as finely optimised down sampled and high-speed modes such as 6K 60p (FF crop), 5.8K 60p (S35), and 4K 120p (S35 crop*) catering for a wide range of production requirements.
    * Only 17:9 in Super 35 Cropped (S35c) mode

    16 Stop Latitude
    With a wide latitude of 16 stops*, BURANO captures beautiful, low-noise images under almost any lighting conditions. The camera’s wide dynamic range captures everything from highlights to shadows expertly with superb colour rendition, giving operators maximum flexibility in colour grading.
    * S-Log3 shooting. Sony measurements.


    Wide Colour Gamut
    BURANO features Sony’s signature S-Gamut/S-Gamut.Cine wide colour space that, as with the VENICE 2, covers a gamut exceeding BT.2020 and DCI-P3. S-Log3 and X-OCN also dramatically enhances creative flexibility in post-production. As BURANO offers the same colour accuracy as VENICE 2 it’s easy to use both cameras together for a seamless and efficient post-production workflow.


    Dual Base ISO
    Cinematographers worldwide love VENICE 2’s ability to switch the sensor’s sensitivity to capture clean images even in low light conditions. BURANO supports the same Dual Base ISO 800 and 3200 as VENICE 2. This means clear images with low noise whether shooting in a brightly lit environments (ISO 800) or in challenging dimly lit scenarios (ISO 3200). With BURANO, it’s possibly to shoot amazing imagery with nothing more than candlelight.

    Internal 16-bit X-OCN LT and XAVC H recording
    Despite its compact dimensions, BURANO offers internal recording of X-OCN LT* as well as our new XAVC H and proven industry standard XAVC-I format. X-OCN is Sony’s compressed RAW format that records everything that the 8.6K sensor can capture in a broad latitude 16-bit scene linear file full of rich tonal gradation. X-OCN LT’s high efficiency reduces storage requirements and accelerates file transfer times for 8K content for a post-production workflow that’s comparable to a 4K project.

    BURANO also features 10-bit S-Log3 with XAVC H-I HQ recording at 1200 Mbps and XAVC H-I SQ recording at 800 Mbps for 8K30p image quality. This enables even great data savings and faster post-production workflow.

    Lens Mount Flexibility
    PL Lens Mount
    BURANO comes with the industry-standard PL lens mount and is compatible with Super 35mm and full-frame PL lenses (spherical and anamorphic). The lens mount includes contacts that support Cooke/i Technology, and lens information is recorded as metadata, frame by frame. Lever Lock Type E-mount
    E-mount lenses can be fitted when the PL mount adapter is removed. E-mount (lever lock type) gives users the ability to change lenses by rotating the locking collar rather than the lens itself, which means that in most cases lens support rigs don’t need to be removed, saving time during a production. Sony’s ever-increasing range of E-mount lenses, from ultra-wide to ultra-telephoto, are supported by the BURANO’s advanced image stabilisation and AF capabilities – ideal for mobile and single-operator projects.


    In-Body Stabilisation with PL mount lenses
    BURANO is the world’s first cinema camera that supports in-body optical image stabilisation (IBIS) for almost any attached lens, including for the first time PL. The new, compact image stabilisation system was originally developed for the Alpha series of mirrorless cameras. Featuring a gyroscopic sensor and control algorithm, it compensates for camera shake even for handheld shooting while walking. The stabilisation is so effective that it removes the need for any extra equipment for many applications.

    Stabilisation is even greater with E-mount lenses, allowing more difficult shots to be captured without blurring. Camera shake data can be passed to post production for precise alignment with CGI and in volume stages.

    Electronic Variable ND Filter
    Sony’s unique electronic Variable ND Filter has been redesigned to be both smaller and compatible with the built-in image stabilisation mechanism. It can smoothly and continuously change its density from 0.6 (1/4) to 2.1 (1/128). With physical ND filters no longer needed, operators can adjust the electronic filter density by simply rotating the ND dial. Operators can maintain a constant depth of field by adjusting the electronic ND filter and the iris control together. Continuous or stepped changes can be selected with the ND STEP/VARIABLE switch, depending on the application. The [Auto ND] function automatically adjusts the filter density to give a correct exposure, effectively allowing the use of the ND filter as an alternative Auto IRIS.

    Catch the action with Fast Hybrid AF*
    Effortlessly track fast moving subjects with pin-sharp focus, even when using wide lens aperture settings to maintain a shallow depth of field with BURANO’s full-frame sensor. Originally developed by Sony’s Alpha camera engineers, enhanced Fast Hybrid AF combines phase detection AF for fast, accurate subject tracking with contrast AF for exceptional focus accuracy. In addition, Face Detection intelligently recognises and locks on to human faces.

    The dedicated 627-point phase detection AF sensor covers approximately 88.7% of the whole image area, allowing consistently accurate, responsive AF tracking, even with shallow depth-of-field.

    AI Subject Recognition AF with touch*
    Our onboard AI processing unit recognises not only eye position but also accurately senses human torso and head positions. Subject Recognition AF automatically draws a frame around people’s faces when they are detected. Human pose estimation technology recognises body and head position, so you can even track a subject facing away from the camera or wearing a mask.

    Touch a person to focus on, and the camera will track that person precisely. Even in challenging situations like a bowed head or when hair covering a face, the camera accurately captures the eyes, so that operators can focus accurately even in the most difficult circumstances.
    * Over 70 E-mount lenses can use BURANO’s advanced Hybrid AF and AI Subject Recognition AF features

    Dual CFexpress Type B Slots
    Sony’s new CFexpress card VPG400* allows for reliable capture at exceptional high data rates, including X-OCN LT recording in full 8K.

    BURANO’s dual media slots allow relay and simultaneous recording**, while versatile CFexpress Type B media are convenient for backing up and transferring data in the field. An additional SD card slot is for storing Proxy and camera setting information.
    * Non-VPG CFexpress Type B memory cards are not guaranteed for normal operation.
    ** XAVC-only



  • Promotions
    Sony Store Promotions

    Apply promo code at checkout to enjoy discount!

    Now till 30 June only
    $100 off min $890
    $100 OFF
    Min. $890 GOAL100
    $40 off min $400
    $40 OFF
    Min. $400 GOAL40
    $20 off min $200
    $20 OFF
    Min. $200 GOAL20
    Accumulate till 30 June 2026

    Win a 3N Disney Adventure Cruise^*

    Accumulate your spending and chances to win 1 of 2 grand prizes — a 3-Night Disney Adventure Cruise in a Deluxe Oceanview Stateroom with Verandah.

    ^* This promotion is independently organised and is not affiliated with, sponsored by, endorsed by, or conducted in association with Disney. No partnership or collaboration is intended or implied.

    Terms & Conditions
    🚢
    Disney Adventure
    Cruise
    1 of 2 Grand Prizes
    PlayStation Days of Play
    27 May – 10 June only

    PlayStation® Days of Play

    Save up to $140 on PlayStation products. Limited time only — don't miss out.

    Shop Now

    Biggest Savings on Full-Frame Cameras

    Own yours today from just $1,799. The best time to go full-frame is now.

    Shop Now
    Full-Frame Cameras
    Up to 50% off Accessories

    Up to 50% Off Accessories, Mics & More!

    Huge savings across Sony's range of camera accessories, microphones, and add-ons. Now's the time to complete your setup.

    Shop Now
    Upsized $150 OFF ZV-1

    Upsized $150 OFF ZV-1

    This is your sign to get that vlogging camera. Move fast — this promotion won't last.

    Shop Now
    Now till 30 June only

    10% Off All Premium Care

    Shop with peace of mind. Get 10% off all Premium Care protection plans for your Sony devices — limited time only.

    Shop Now
    10% off Premium Care
    Complimentary LCD Screen Protection

    Complimentary
    LCD Protection,
    On Us

    Purchase any eligible model at Sony Stores or Sony Store Online and visit Sony Store Wisma or Sony Store 313 for your complimentary LCD Screen Protection.

    Shop Eligible Models
    My Sony Rewards Register and Get

    My Sony Rewards — Register & Get

    Register eligible Sony products and enjoy complimentary gifts and exclusive redemption rewards across TVs, Audio, Cameras, Lenses and more.

    Learn More
    PayLater by Grab

    PayLater by Grab

    Apply these promo codes to enjoy exclusive savings. Valid till 30 Sep 2026.

    $8 off min $250
    PAYLATERIT8
    $25 off min $700
    PAYLATERIT25
    $55 off min $1,400
    PAYLATERIT55

    $8 & $25 OFF applicable for PayLater by Grab transactions. $55 OFF applicable for 8 or 12-month installment options only.

    SPayLater

    SPayLater

    Buy Now, Pay Later — 0% interest!

    Choose SPayLater at checkout and enjoy:

    $25 off $300 — New users
    $10 off $250 — Existing users
    Sony Student Portal
    🎓

    Student Portal

    Save up to an additional 25% OFF with exclusive student-only discounts. Calling all students — join now and level up your Sony gear.

    Learn More
    Sony Corporate Privilege Program
    🏢

    Corporate Privilege Program

    Enjoy up to 25% OFF as a corporate partner. Join the Corporate Privilege Program for exclusive discounts and priority benefits.

    Join Now

    💰 My Sony Rewards

    Sign up today and receive a new member bonus instantly — stackable with all ongoing promotions across every Sony Store.

    New Member Bonus: $5 voucher
    Sign Up Now
    My Sony Rewards Program
  • Delivery Information

    How much does delivery cost?

    Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

     

    What is the expected delivery lead time?

    Products excluding those listed under Televisions and Home Cinema:

    For orders below $100, your order will be delivered within 3 working days upon order placement of products.

    For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

    Time Of Order

    Estimated Delivery Date

    Example

    Mon – Thu

    Orders before 2pm

    Receive it the next working day

    Order on Monday 11am, receive on Tuesday

    Mon – Thu

    Orders after 2pm

    Receive it the 3rd working day

    Order on Monday 2pm, receive on Wednesday

    Fri, Eve of PH

    Orders before 2pm

    Receive it the next working day

    Order on Thursday 11am (eve of PH), receive it on Monday

    Fri – Sun, Eve of PH

    Orders after 2pm

    Receive it on the 3rd  working day

    Order on Thursday 2pm (eve of PH), receive it on Tuesday

     

    Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

    *Same day delivery promotion period will be highlighted on homepage and/ or product page.

     

    Large products (products listed under Televisions and Home Cinema):

    Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

    Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

     

    Where do you ship to?

    Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

    For more information, please refer to our Online Shopping FAQ

  • Overview
    • Overview
      *** Estimated Order Lead Time: 4-6 Weeks ***
      Once order is received, our product consultants will contact you for updates on delivery.
       


      Full-Frame 8.6K Sensor
      BURANO has a large 36x24mm full-frame image sensor that delivers high-quality images and superb rendition with wide latitude and a rich colour gamut. It achieves the beautiful bokeh and dynamic wide-angle shooting that only a full-frame sensor can provide. 8K image quality with a maximum resolution of 8632 x 4856 and, through oversampling, it can output phenomenal looking 4K content.
      Multiple Image Scan Modes
      BURANO supports 16:9 and 17:9 readouts in full-frame (8.6K) and Super 35mm (5.8K). Image scan modes include full-frame and Super35 as well as finely optimised down sampled and high-speed modes such as 6K 60p (FF crop), 5.8K 60p (S35), and 4K 120p (S35 crop*) catering for a wide range of production requirements.
      * Only 17:9 in Super 35 Cropped (S35c) mode

      16 Stop Latitude
      With a wide latitude of 16 stops*, BURANO captures beautiful, low-noise images under almost any lighting conditions. The camera’s wide dynamic range captures everything from highlights to shadows expertly with superb colour rendition, giving operators maximum flexibility in colour grading.
      * S-Log3 shooting. Sony measurements.


      Wide Colour Gamut
      BURANO features Sony’s signature S-Gamut/S-Gamut.Cine wide colour space that, as with the VENICE 2, covers a gamut exceeding BT.2020 and DCI-P3. S-Log3 and X-OCN also dramatically enhances creative flexibility in post-production. As BURANO offers the same colour accuracy as VENICE 2 it’s easy to use both cameras together for a seamless and efficient post-production workflow.


      Dual Base ISO
      Cinematographers worldwide love VENICE 2’s ability to switch the sensor’s sensitivity to capture clean images even in low light conditions. BURANO supports the same Dual Base ISO 800 and 3200 as VENICE 2. This means clear images with low noise whether shooting in a brightly lit environments (ISO 800) or in challenging dimly lit scenarios (ISO 3200). With BURANO, it’s possibly to shoot amazing imagery with nothing more than candlelight.

      Internal 16-bit X-OCN LT and XAVC H recording
      Despite its compact dimensions, BURANO offers internal recording of X-OCN LT* as well as our new XAVC H and proven industry standard XAVC-I format. X-OCN is Sony’s compressed RAW format that records everything that the 8.6K sensor can capture in a broad latitude 16-bit scene linear file full of rich tonal gradation. X-OCN LT’s high efficiency reduces storage requirements and accelerates file transfer times for 8K content for a post-production workflow that’s comparable to a 4K project.

      BURANO also features 10-bit S-Log3 with XAVC H-I HQ recording at 1200 Mbps and XAVC H-I SQ recording at 800 Mbps for 8K30p image quality. This enables even great data savings and faster post-production workflow.

      Lens Mount Flexibility
      PL Lens Mount
      BURANO comes with the industry-standard PL lens mount and is compatible with Super 35mm and full-frame PL lenses (spherical and anamorphic). The lens mount includes contacts that support Cooke/i Technology, and lens information is recorded as metadata, frame by frame. Lever Lock Type E-mount
      E-mount lenses can be fitted when the PL mount adapter is removed. E-mount (lever lock type) gives users the ability to change lenses by rotating the locking collar rather than the lens itself, which means that in most cases lens support rigs don’t need to be removed, saving time during a production. Sony’s ever-increasing range of E-mount lenses, from ultra-wide to ultra-telephoto, are supported by the BURANO’s advanced image stabilisation and AF capabilities – ideal for mobile and single-operator projects.


      In-Body Stabilisation with PL mount lenses
      BURANO is the world’s first cinema camera that supports in-body optical image stabilisation (IBIS) for almost any attached lens, including for the first time PL. The new, compact image stabilisation system was originally developed for the Alpha series of mirrorless cameras. Featuring a gyroscopic sensor and control algorithm, it compensates for camera shake even for handheld shooting while walking. The stabilisation is so effective that it removes the need for any extra equipment for many applications.

      Stabilisation is even greater with E-mount lenses, allowing more difficult shots to be captured without blurring. Camera shake data can be passed to post production for precise alignment with CGI and in volume stages.

      Electronic Variable ND Filter
      Sony’s unique electronic Variable ND Filter has been redesigned to be both smaller and compatible with the built-in image stabilisation mechanism. It can smoothly and continuously change its density from 0.6 (1/4) to 2.1 (1/128). With physical ND filters no longer needed, operators can adjust the electronic filter density by simply rotating the ND dial. Operators can maintain a constant depth of field by adjusting the electronic ND filter and the iris control together. Continuous or stepped changes can be selected with the ND STEP/VARIABLE switch, depending on the application. The [Auto ND] function automatically adjusts the filter density to give a correct exposure, effectively allowing the use of the ND filter as an alternative Auto IRIS.

      Catch the action with Fast Hybrid AF*
      Effortlessly track fast moving subjects with pin-sharp focus, even when using wide lens aperture settings to maintain a shallow depth of field with BURANO’s full-frame sensor. Originally developed by Sony’s Alpha camera engineers, enhanced Fast Hybrid AF combines phase detection AF for fast, accurate subject tracking with contrast AF for exceptional focus accuracy. In addition, Face Detection intelligently recognises and locks on to human faces.

      The dedicated 627-point phase detection AF sensor covers approximately 88.7% of the whole image area, allowing consistently accurate, responsive AF tracking, even with shallow depth-of-field.

      AI Subject Recognition AF with touch*
      Our onboard AI processing unit recognises not only eye position but also accurately senses human torso and head positions. Subject Recognition AF automatically draws a frame around people’s faces when they are detected. Human pose estimation technology recognises body and head position, so you can even track a subject facing away from the camera or wearing a mask.

      Touch a person to focus on, and the camera will track that person precisely. Even in challenging situations like a bowed head or when hair covering a face, the camera accurately captures the eyes, so that operators can focus accurately even in the most difficult circumstances.
      * Over 70 E-mount lenses can use BURANO’s advanced Hybrid AF and AI Subject Recognition AF features

      Dual CFexpress Type B Slots
      Sony’s new CFexpress card VPG400* allows for reliable capture at exceptional high data rates, including X-OCN LT recording in full 8K.

      BURANO’s dual media slots allow relay and simultaneous recording**, while versatile CFexpress Type B media are convenient for backing up and transferring data in the field. An additional SD card slot is for storing Proxy and camera setting information.
      * Non-VPG CFexpress Type B memory cards are not guaranteed for normal operation.
      ** XAVC-only



  • Promotions
    • Promotions
      Sony Store Promotions

      Apply promo code at checkout to enjoy discount!

      Now till 30 June only
      $100 off min $890
      $100 OFF
      Min. $890 GOAL100
      $40 off min $400
      $40 OFF
      Min. $400 GOAL40
      $20 off min $200
      $20 OFF
      Min. $200 GOAL20
      Accumulate till 30 June 2026

      Win a 3N Disney Adventure Cruise^*

      Accumulate your spending and chances to win 1 of 2 grand prizes — a 3-Night Disney Adventure Cruise in a Deluxe Oceanview Stateroom with Verandah.

      ^* This promotion is independently organised and is not affiliated with, sponsored by, endorsed by, or conducted in association with Disney. No partnership or collaboration is intended or implied.

      Terms & Conditions
      🚢
      Disney Adventure
      Cruise
      1 of 2 Grand Prizes
      PlayStation Days of Play
      27 May – 10 June only

      PlayStation® Days of Play

      Save up to $140 on PlayStation products. Limited time only — don't miss out.

      Shop Now

      Biggest Savings on Full-Frame Cameras

      Own yours today from just $1,799. The best time to go full-frame is now.

      Shop Now
      Full-Frame Cameras
      Up to 50% off Accessories

      Up to 50% Off Accessories, Mics & More!

      Huge savings across Sony's range of camera accessories, microphones, and add-ons. Now's the time to complete your setup.

      Shop Now
      Upsized $150 OFF ZV-1

      Upsized $150 OFF ZV-1

      This is your sign to get that vlogging camera. Move fast — this promotion won't last.

      Shop Now
      Now till 30 June only

      10% Off All Premium Care

      Shop with peace of mind. Get 10% off all Premium Care protection plans for your Sony devices — limited time only.

      Shop Now
      10% off Premium Care
      Complimentary LCD Screen Protection

      Complimentary
      LCD Protection,
      On Us

      Purchase any eligible model at Sony Stores or Sony Store Online and visit Sony Store Wisma or Sony Store 313 for your complimentary LCD Screen Protection.

      Shop Eligible Models
      My Sony Rewards Register and Get

      My Sony Rewards — Register & Get

      Register eligible Sony products and enjoy complimentary gifts and exclusive redemption rewards across TVs, Audio, Cameras, Lenses and more.

      Learn More
      PayLater by Grab

      PayLater by Grab

      Apply these promo codes to enjoy exclusive savings. Valid till 30 Sep 2026.

      $8 off min $250
      PAYLATERIT8
      $25 off min $700
      PAYLATERIT25
      $55 off min $1,400
      PAYLATERIT55

      $8 & $25 OFF applicable for PayLater by Grab transactions. $55 OFF applicable for 8 or 12-month installment options only.

      SPayLater

      SPayLater

      Buy Now, Pay Later — 0% interest!

      Choose SPayLater at checkout and enjoy:

      $25 off $300 — New users
      $10 off $250 — Existing users
      Sony Student Portal
      🎓

      Student Portal

      Save up to an additional 25% OFF with exclusive student-only discounts. Calling all students — join now and level up your Sony gear.

      Learn More
      Sony Corporate Privilege Program
      🏢

      Corporate Privilege Program

      Enjoy up to 25% OFF as a corporate partner. Join the Corporate Privilege Program for exclusive discounts and priority benefits.

      Join Now

      💰 My Sony Rewards

      Sign up today and receive a new member bonus instantly — stackable with all ongoing promotions across every Sony Store.

      New Member Bonus: $5 voucher
      Sign Up Now
      My Sony Rewards Program
  • Delivery Information
    • Delivery Information

      How much does delivery cost?

      Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

       

      What is the expected delivery lead time?

      Products excluding those listed under Televisions and Home Cinema:

      For orders below $100, your order will be delivered within 3 working days upon order placement of products.

      For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

      Time Of Order

      Estimated Delivery Date

      Example

      Mon – Thu

      Orders before 2pm

      Receive it the next working day

      Order on Monday 11am, receive on Tuesday

      Mon – Thu

      Orders after 2pm

      Receive it the 3rd working day

      Order on Monday 2pm, receive on Wednesday

      Fri, Eve of PH

      Orders before 2pm

      Receive it the next working day

      Order on Thursday 11am (eve of PH), receive it on Monday

      Fri – Sun, Eve of PH

      Orders after 2pm

      Receive it on the 3rd  working day

      Order on Thursday 2pm (eve of PH), receive it on Tuesday

       

      Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

      *Same day delivery promotion period will be highlighted on homepage and/ or product page.

       

      Large products (products listed under Televisions and Home Cinema):

      Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

      Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

       

      Where do you ship to?

      Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

      For more information, please refer to our Online Shopping FAQ