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REON POCKET PRO - Wearable Cooling & Warming Device
Model: RNPK-P1T
$329.00
1
1. Prices indicated refer to Suggested Retail Price which includes GST and may change from time to time without prior notice and/or may vary for the same product with different colours.
* For orders placed before 2pm on Monday - Thursday excluding eve of public holidays. Next day delivery may not be applicable for products listed under Televisions and Home Cinema. Please expect a phone call after placing your order for arrangement of the date of delivery. For more information, please refer to our Online Shopping FAQ
*Services availability depends on region. A part or whole of software/services installed into or accessible through the product may be changed, discontinued, removed, suspended, or terminated without notice.
Special Add-On Offers: Purchase With Purchase
- Overview
- Promotions
- Specifications
- Usage
- Product Support
- Delivery Information
-
Overview
An unprecedented experience of continuous, powerful cooling.
The REON POCKET PRO is our most powerful smart cooling system yet. This sleek and lightweight device rests discreetly on the back of your neck, under your clothes, providing a personalised temperature experience all day long.
With both COOL and WARM modes, it effortlessly adapts to your body's needs, keeping you comfortable—whether you're braving the summer heat or staying indoors in cooler conditions.
Performance Upgrades
Upgraded with dual thermo modules, the REON POCKET PRO has approximately twice[1] the cooling area compared to the previous version. The two independent thermo modules work in tandem, creating alternating intensity to provide a continuous cooling sensation.
A newly developed heat dissipation mechanism, equipped with a high-airflow cooling fan[2], is designed to complement the dual thermo module. It offers up to twice the heat absorption performance[3], efficiently exhausts the heat generated inside the device when COOL mode is used.
Enjoy extended comfort with a significantly enhanced battery life. The upgraded battery offers up to 2 times[4] the runtime, extending usage to 34 hours.
Design Enhancements
The REON POCKET PRO’s new curved design rests discreetly on the back of your neck while ensuring a snug fit for effective cooling and warming. Its versatile air vent covers ensure efficient heat management without compromising your style.
Featuring new operation buttons, you can easily switch between COOL/WARM modes and adjust levels without a smartphone.
Smart Personal Temperature Control
REON POCKET TAG automatically adjusts temperature, from hot commutes to cold offices.
Pairing the REON POCKET PRO with the separate REON POCKET TAG brings out the best in personal temperature control technology. The TAG, alongside REON POCKET PRO's integrated sensors, meticulously gauges temperature and humidity enabling the device to automatically adjust its output for your optimal comfort level through the SMART COOL⇔WARM MODE[5].
Stay Comfortable in Any Situation
Travel Comfortably, Anywhere
Stay cool while exploring tropical destinations and enjoy warmth in chilly climates — perfect for year-round travel.
Business on the Move
Maintain focus and freshness during long meetings, site visits, or work trips with discreet, hands-free cooling/warming.
Commuting in the Heat
Beat the discomfort of packed trains and buses with instant and strong cooling, making daily commutes more bearable.
Capturing Moments, Staying Cool
Whether you're a photographer waiting for the perfect shot or a parent keeping up with active kids outdoors, keep cool and comfortable under the sun.
Comparison Chart
Feature REON POCKET 5 REON POCKET PRO Heat Absorption ❄️ ❄️❄️ Cooling Area ❄️ ❄️❄️ Maximum Battery Life[4] 17 hours 34 hours Weight[8] 116g 194g Low-Noise Performance[9] ★★★★☆ ★★★★★ Control Buttons ON/OFF
ON/OFF
COOL/WARM modes
Level selection
Smart mode
Smart COOL⇔WARM Mode ✔ ✔ Other Features – Versatile and Resilient
AUTO START/STOP Functionality
For effortless convenience, the REON POCKET PRO features AUTO START/STOP, negating the need for a smartphone to operate. It commences cooling or warming as soon as it is placed at the neck's base, and ceases function when set aside, embodying smart, hands-free operation.
Durably Resistant Design
Crafted for durability, the REON POCKET PRO boasts a splash- and sweat-resistant structure[6]. Its sealed components offer robust protection against dust and water ingress, facilitating use in demanding environments while maintaining the device's integrity.
Ergonomic Neckband
The device comes with an ergonomically designed neckband, adjustable for neck size and contour. It ensures the cooling/warming element maintains contact with your body, providing stability and comfort during movement.
Flexible Yet Stable Neckband Construction
The newly designed band is flexible enough to be freely adjustable, yet firm enough to keep itself in the chosen position. The adjustable mechanical tube, shape-holding wire frame and the silicone rubber that covers them provide a soft, comfortable feel even when worn for long periods of time.
Advanced Heat Dissipation Technology
Incorporating Sony's thermal design expertise, the REON POCKET PRO is engineered with a sophisticated heat dissipation mechanism. Optimised through numerous simulations, it maximises performance for cooling and warming, enhancing your personal climate experience.
Two air vent covers to match your style
Heat from the main unit is discharged behind your neck, keeping you cool. To prevent the air vent from being covered by clothing, which could cause heat to build up inside the unit, air vent covers are included and can be attached to the top of the main unit.
Available in both short and long sizes, these covers can be selected based on your garment’s collar height, ensuring optimal performance in both casual and business settings.
[1] Compared to the previous model, RNPK-5T.
[2] Approximately twice the airflow of conventional fans. Comparison of airflow with our measurement method.
[3] Average heat absorption compared to the previous model, RNPK-5T, while running on a rechargeable battery at the maximum cooling level for 60 minutes.
[4] Battery life compared to the previous model, RNPK-5T, while running on a rechargeable battery at COOL Level 1. Actual battery life may vary depending on usage conditions and environment.
[5] Automatic COOL/WARM switching is only available when connected to the REON POCKET TAG.
[6] Various internal components have been sealed effectively, and each device is designed to be dust and splash resistant to prevent ingress of water droplets and dust. This does not completely prevent ingress of sweat or water droplets.
[7] At COOL Level 4
[8] REON POCKET body only
[9] Noise level based on an internal measurement method. This may vary depending on usage conditions and environment.
-
Promotions
🎉Sony Mid Year Promotion is Back! 🎉
Enjoy up to 50% OFF — Limited Time Only!
$130 OFF with a minimum spend of $1,300.
Use code: STRIKEFAST130
at checkout!
$60 OFF with a minimum spend of $600.
Use code: STRIKEFAST60
at checkout!
$20 OFF with a minimum spend of $300.
Use code: STRIKEFAST20
at checkout!WH-1000XM6 Trade In Promotion - Save up to $150!
Ready to upgrade your listening experience with the new WH-1000XM6 Wireless Noise Cancelling Headphones? For a limited time only, enjoy up to $150 off when you trade in your old wireless headphones or earphones — even from other brands!
Only from 16 May 2025 – 30 June 2025.
Find out more here.
Alpha Trade Up Promotion - Save up to $2,170*!
Whether you're a seasoned creator or levelling up your photography game, now’s the best time to invest in Sony’s top-tier Alpha cameras and G Master lenses.
From 16 May to 15 June 2025, trade in your old camera or lens and enjoy instant savings of up to $2,170 off your new gear.
Find out more here.
Pay with Crypto.com on Sony Store Online, Get Rewarded!
Exciting news - Sony Store Online Singapore now accepts Crypto.com Pay as a payment method. To celebrate this launch, we’re offering an exclusive promotion where you can receive a FREE LinkBuds Speaker (worth S$299) or 20 USDC (worth USD$20)!
Find out more here.
FREE SA-RS3S (worth $469) with purchase of HT-S2000 3.1ch Soundbar!
Shop Now here.
[EXTENDED] 50% OFF LinkBuds Open Violet - Limited Time Only!
NEW MEMBER BONUS: My Sony Rewards $5 Voucher
My Sony Rewards gives you more reason to indulge! Sign up now and instantly receive a $5 voucher to splurge at any Sony Store. What's more? My Sony Rewards Vouchers are stackable with ongoing Sony Store promotions! Find out more about My Sony Rewards and voucher’s terms and conditions here.
-
Specifications
MAIN UNIT SPECIFICATIONS
1. Air vent
2. Neckband release button
3. START/STOP/ power button
4. Mode LED
5. MODE button
6. Air inlet
7. + (plus) button
8. − (minus) button
9. Status LED
10. SMART button
11. USB port
12. Air vent cover
13. Band
14. Cooling/warming section
(Material: Stainless steel SUS316L)
15. Band extensionsSupported features
SMART COOL mode / SMART COOL⇔WARM mode*1 / SMART WARM mode*1 /
Manual mode / AUTO START/STOP function / USB-powered operation
Dimensions (w/h/d)
When the neckband and air vent cover (short) are attached
Approx. 130 mm × 58 mm × 170 mm
Weight: Approx. 247 gWhen the neckband and air vent cover (long) are attached
Approx. 130 mm × 58 mm × 188 mm
Weight: Approx. 252 gREON POCKET PRO main unit (RNPK-P1) only
Approx. 58 mm × 36 mm × 134 mm
Weight: Approx. 194 gManual mode Temperature level
COOL level 1–5, 5+*2
WARM level 1–4
Cooling/warming section material
Stainless steel SUS316L
Moisture-resistant sealant
Cooling/warming section, operating buttons, USB port, internal parts*3
Operating temperature range (operating environment)
5°C–40°C
Communication method
Bluetooth® 5.0 Low Energy
Supported operating systems
iOS 16 or later / Android™ 9 or later
Rechargeable battery
Integrated lithium-ion battery
Battery life*4
COOL
Level 1: Approx. 34 hours
Level 2: Approx. 27 hours
Level 3: Approx. 18 hours
Level 4: Approx. 10 hours
Level 5: Approx. 5.5 hoursWARM
Level 1: Approx. 10 hours
Level 2: Approx. 8 hours
Level 3: Approx. 6.5 hours
Level 4: Approx. 5.5 hoursCharging time
Approx. 130 minutes (90% charge), approx. 200 minutes (full charge)
Charging port
USB Type-C®
Included contents
RNPK-P1T (includes dedicated neckband and REON POCKET TAG)
REON POCKET PRO unit (RNP-P1)
Neckband PRO (RNPB-NP1)
L-shaped USB Type-C® cable (USB-C to USB-C®)
Air vent cover (short) (long)
Startup Guide (RNPK-P1 and RNPT-1) Warranty card (valid only in Japan)
REON POCKET TAG (RNPT-1)
Lithium coin cell battery (CR2032)------------------------------------
*USB AC adaptor is not included.
*This product is not a medical device.
*1 Only available when connected with REON POCKET TAG (RNPT-1).
*2 COOL Level 5+ is available only when powered by USB.
*3 Does not completely prevent ingress of sweat and water droplets.
*4 Pauses after 15 hours of continuous use of COOL, or after 8 hours of continuous use of WARM.
-
Usage
PRECAUTIONS FOR USE
The REON POCKET is intended for use in daily outings, commuting, and light exercise (e.g. walking, golfing).
Other precautions:
This product is not waterproof, so please refrain from using it in rain, snow, or other conditions where the main unit is exposed to moisture.
Wear breathable and loose-fitting clothing. Also, wear white or other light-coloured clothing that absorbs less heat from the sun than dark clothing.
Be sure to create adequate room around your neck by taking off your tie, opening the top button of your shirt, etc.
Since the product is a precision device, do not subject the product to strong impacts such as dropping or throwing it.
REON POCKET is not intended to be used as a measure against heat stroke.
Please refer to the National Environment Agency or Meteorological Service Singapore website for guidelines on daily life to prevent heatstroke.
From Meteorological Service Singapore Heat Stress Site: http://www.weather.gov.sg/heat-stress/
Please refrain from using it in the following environments.
- Prolonged use at temperatures above 35°C or under the scorching sun
- Work or exercise that causes heavy sweating (such as running)
-
Product Support
DEDICATED APP FOR REON
Install the app on App Store or Google Play to use the product.
The Reon Pocket App can only be downloaded in Singapore, Hong Kong, Japan, South Korea, Taiwan, Malaysia, Thailand, United Kingdom, Vietnam, UAE, France, Germany, Saudi Arabia, Bahrain and Qatar.
REON POCKET APP
* This application is available only on the Google Play Store and Apple App Store. It is not compatible with computers or other app stores.
SUPPORT INFORMATION FOR REON
For firmware updates, help guides, and FAQs, please visit our support site.
-
Delivery Information
How much does delivery cost?
Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.
What is the expected delivery lead time?
Products excluding those listed under Televisions and Home Cinema:
For orders below $100, your order will be delivered within 3 working days upon order placement of products.
For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:
Time Of Order
Estimated Delivery Date
Example
Mon – Thu
Orders before 2pm
Receive it the next working day
Order on Monday 11am, receive on Tuesday
Mon – Thu
Orders after 2pm
Receive it the 3rd working day
Order on Monday 2pm, receive on Wednesday
Fri, Eve of PH
Orders before 2pm
Receive it the next working day
Order on Thursday 11am (eve of PH), receive it on Monday
Fri – Sun, Eve of PH
Orders after 2pm
Receive it on the 3rd working day
Order on Thursday 2pm (eve of PH), receive it on Tuesday
Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.
*Same day delivery promotion period will be highlighted on homepage and/ or product page.Large products (products listed under Televisions and Home Cinema):
Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.
Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.
Where do you ship to?
Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.
For more information, please refer to our Online Shopping FAQ
-
Overview
-
Overview
An unprecedented experience of continuous, powerful cooling.
The REON POCKET PRO is our most powerful smart cooling system yet. This sleek and lightweight device rests discreetly on the back of your neck, under your clothes, providing a personalised temperature experience all day long.
With both COOL and WARM modes, it effortlessly adapts to your body's needs, keeping you comfortable—whether you're braving the summer heat or staying indoors in cooler conditions.
Performance Upgrades
Upgraded with dual thermo modules, the REON POCKET PRO has approximately twice[1] the cooling area compared to the previous version. The two independent thermo modules work in tandem, creating alternating intensity to provide a continuous cooling sensation.
A newly developed heat dissipation mechanism, equipped with a high-airflow cooling fan[2], is designed to complement the dual thermo module. It offers up to twice the heat absorption performance[3], efficiently exhausts the heat generated inside the device when COOL mode is used.
Enjoy extended comfort with a significantly enhanced battery life. The upgraded battery offers up to 2 times[4] the runtime, extending usage to 34 hours.
Design Enhancements
The REON POCKET PRO’s new curved design rests discreetly on the back of your neck while ensuring a snug fit for effective cooling and warming. Its versatile air vent covers ensure efficient heat management without compromising your style.
Featuring new operation buttons, you can easily switch between COOL/WARM modes and adjust levels without a smartphone.
Smart Personal Temperature Control
REON POCKET TAG automatically adjusts temperature, from hot commutes to cold offices.
Pairing the REON POCKET PRO with the separate REON POCKET TAG brings out the best in personal temperature control technology. The TAG, alongside REON POCKET PRO's integrated sensors, meticulously gauges temperature and humidity enabling the device to automatically adjust its output for your optimal comfort level through the SMART COOL⇔WARM MODE[5].
Stay Comfortable in Any Situation
Travel Comfortably, Anywhere
Stay cool while exploring tropical destinations and enjoy warmth in chilly climates — perfect for year-round travel.
Business on the Move
Maintain focus and freshness during long meetings, site visits, or work trips with discreet, hands-free cooling/warming.
Commuting in the Heat
Beat the discomfort of packed trains and buses with instant and strong cooling, making daily commutes more bearable.
Capturing Moments, Staying Cool
Whether you're a photographer waiting for the perfect shot or a parent keeping up with active kids outdoors, keep cool and comfortable under the sun.
Comparison Chart
Feature REON POCKET 5 REON POCKET PRO Heat Absorption ❄️ ❄️❄️ Cooling Area ❄️ ❄️❄️ Maximum Battery Life[4] 17 hours 34 hours Weight[8] 116g 194g Low-Noise Performance[9] ★★★★☆ ★★★★★ Control Buttons ON/OFF
ON/OFF
COOL/WARM modes
Level selection
Smart mode
Smart COOL⇔WARM Mode ✔ ✔ Other Features – Versatile and Resilient
AUTO START/STOP Functionality
For effortless convenience, the REON POCKET PRO features AUTO START/STOP, negating the need for a smartphone to operate. It commences cooling or warming as soon as it is placed at the neck's base, and ceases function when set aside, embodying smart, hands-free operation.
Durably Resistant Design
Crafted for durability, the REON POCKET PRO boasts a splash- and sweat-resistant structure[6]. Its sealed components offer robust protection against dust and water ingress, facilitating use in demanding environments while maintaining the device's integrity.
Ergonomic Neckband
The device comes with an ergonomically designed neckband, adjustable for neck size and contour. It ensures the cooling/warming element maintains contact with your body, providing stability and comfort during movement.
Flexible Yet Stable Neckband Construction
The newly designed band is flexible enough to be freely adjustable, yet firm enough to keep itself in the chosen position. The adjustable mechanical tube, shape-holding wire frame and the silicone rubber that covers them provide a soft, comfortable feel even when worn for long periods of time.
Advanced Heat Dissipation Technology
Incorporating Sony's thermal design expertise, the REON POCKET PRO is engineered with a sophisticated heat dissipation mechanism. Optimised through numerous simulations, it maximises performance for cooling and warming, enhancing your personal climate experience.
Two air vent covers to match your style
Heat from the main unit is discharged behind your neck, keeping you cool. To prevent the air vent from being covered by clothing, which could cause heat to build up inside the unit, air vent covers are included and can be attached to the top of the main unit.
Available in both short and long sizes, these covers can be selected based on your garment’s collar height, ensuring optimal performance in both casual and business settings.
[1] Compared to the previous model, RNPK-5T.
[2] Approximately twice the airflow of conventional fans. Comparison of airflow with our measurement method.
[3] Average heat absorption compared to the previous model, RNPK-5T, while running on a rechargeable battery at the maximum cooling level for 60 minutes.
[4] Battery life compared to the previous model, RNPK-5T, while running on a rechargeable battery at COOL Level 1. Actual battery life may vary depending on usage conditions and environment.
[5] Automatic COOL/WARM switching is only available when connected to the REON POCKET TAG.
[6] Various internal components have been sealed effectively, and each device is designed to be dust and splash resistant to prevent ingress of water droplets and dust. This does not completely prevent ingress of sweat or water droplets.
[7] At COOL Level 4
[8] REON POCKET body only
[9] Noise level based on an internal measurement method. This may vary depending on usage conditions and environment.
-
-
Promotions
-
Promotions
🎉Sony Mid Year Promotion is Back! 🎉
Enjoy up to 50% OFF — Limited Time Only!$130 OFF with a minimum spend of $1,300.
Use code: STRIKEFAST130
at checkout!$60 OFF with a minimum spend of $600.
Use code: STRIKEFAST60
at checkout!$20 OFF with a minimum spend of $300.
Use code: STRIKEFAST20
at checkout!WH-1000XM6 Trade In Promotion - Save up to $150!
Ready to upgrade your listening experience with the new WH-1000XM6 Wireless Noise Cancelling Headphones? For a limited time only, enjoy up to $150 off when you trade in your old wireless headphones or earphones — even from other brands!
Only from 16 May 2025 – 30 June 2025.
Find out more here.
Alpha Trade Up Promotion - Save up to $2,170*!
Whether you're a seasoned creator or levelling up your photography game, now’s the best time to invest in Sony’s top-tier Alpha cameras and G Master lenses.
From 16 May to 15 June 2025, trade in your old camera or lens and enjoy instant savings of up to $2,170 off your new gear.
Find out more here.
Pay with Crypto.com on Sony Store Online, Get Rewarded!
Exciting news - Sony Store Online Singapore now accepts Crypto.com Pay as a payment method. To celebrate this launch, we’re offering an exclusive promotion where you can receive a FREE LinkBuds Speaker (worth S$299) or 20 USDC (worth USD$20)!
Find out more here.
FREE SA-RS3S (worth $469) with purchase of HT-S2000 3.1ch Soundbar!
Shop Now here.
[EXTENDED] 50% OFF LinkBuds Open Violet - Limited Time Only!
NEW MEMBER BONUS: My Sony Rewards $5 Voucher
My Sony Rewards gives you more reason to indulge! Sign up now and instantly receive a $5 voucher to splurge at any Sony Store. What's more? My Sony Rewards Vouchers are stackable with ongoing Sony Store promotions! Find out more about My Sony Rewards and voucher’s terms and conditions here.
-
-
Specifications
-
Specifications
MAIN UNIT SPECIFICATIONS
1. Air vent
2. Neckband release button
3. START/STOP/ power button
4. Mode LED
5. MODE button
6. Air inlet
7. + (plus) button
8. − (minus) button
9. Status LED
10. SMART button
11. USB port
12. Air vent cover
13. Band
14. Cooling/warming section
(Material: Stainless steel SUS316L)
15. Band extensionsSupported features
SMART COOL mode / SMART COOL⇔WARM mode*1 / SMART WARM mode*1 /
Manual mode / AUTO START/STOP function / USB-powered operation
Dimensions (w/h/d)
When the neckband and air vent cover (short) are attached
Approx. 130 mm × 58 mm × 170 mm
Weight: Approx. 247 gWhen the neckband and air vent cover (long) are attached
Approx. 130 mm × 58 mm × 188 mm
Weight: Approx. 252 gREON POCKET PRO main unit (RNPK-P1) only
Approx. 58 mm × 36 mm × 134 mm
Weight: Approx. 194 gManual mode Temperature level
COOL level 1–5, 5+*2
WARM level 1–4
Cooling/warming section material
Stainless steel SUS316L
Moisture-resistant sealant
Cooling/warming section, operating buttons, USB port, internal parts*3
Operating temperature range (operating environment)
5°C–40°C
Communication method
Bluetooth® 5.0 Low Energy
Supported operating systems
iOS 16 or later / Android™ 9 or later
Rechargeable battery
Integrated lithium-ion battery
Battery life*4
COOL
Level 1: Approx. 34 hours
Level 2: Approx. 27 hours
Level 3: Approx. 18 hours
Level 4: Approx. 10 hours
Level 5: Approx. 5.5 hoursWARM
Level 1: Approx. 10 hours
Level 2: Approx. 8 hours
Level 3: Approx. 6.5 hours
Level 4: Approx. 5.5 hoursCharging time
Approx. 130 minutes (90% charge), approx. 200 minutes (full charge)
Charging port
USB Type-C®
Included contents
RNPK-P1T (includes dedicated neckband and REON POCKET TAG)
REON POCKET PRO unit (RNP-P1)
Neckband PRO (RNPB-NP1)
L-shaped USB Type-C® cable (USB-C to USB-C®)
Air vent cover (short) (long)
Startup Guide (RNPK-P1 and RNPT-1) Warranty card (valid only in Japan)
REON POCKET TAG (RNPT-1)
Lithium coin cell battery (CR2032)------------------------------------
*USB AC adaptor is not included.
*This product is not a medical device.
*1 Only available when connected with REON POCKET TAG (RNPT-1).
*2 COOL Level 5+ is available only when powered by USB.
*3 Does not completely prevent ingress of sweat and water droplets.
*4 Pauses after 15 hours of continuous use of COOL, or after 8 hours of continuous use of WARM.
-
-
Usage
-
Usage
PRECAUTIONS FOR USE
The REON POCKET is intended for use in daily outings, commuting, and light exercise (e.g. walking, golfing).
Other precautions:
This product is not waterproof, so please refrain from using it in rain, snow, or other conditions where the main unit is exposed to moisture.
Wear breathable and loose-fitting clothing. Also, wear white or other light-coloured clothing that absorbs less heat from the sun than dark clothing.
Be sure to create adequate room around your neck by taking off your tie, opening the top button of your shirt, etc.
Since the product is a precision device, do not subject the product to strong impacts such as dropping or throwing it.
REON POCKET is not intended to be used as a measure against heat stroke.
Please refer to the National Environment Agency or Meteorological Service Singapore website for guidelines on daily life to prevent heatstroke.
From Meteorological Service Singapore Heat Stress Site: http://www.weather.gov.sg/heat-stress/
Please refrain from using it in the following environments.
- Prolonged use at temperatures above 35°C or under the scorching sun
- Work or exercise that causes heavy sweating (such as running)
-
-
Product Support
-
Product Support
DEDICATED APP FOR REON
Install the app on App Store or Google Play to use the product.
The Reon Pocket App can only be downloaded in Singapore, Hong Kong, Japan, South Korea, Taiwan, Malaysia, Thailand, United Kingdom, Vietnam, UAE, France, Germany, Saudi Arabia, Bahrain and Qatar.
REON POCKET APP
* This application is available only on the Google Play Store and Apple App Store. It is not compatible with computers or other app stores.
SUPPORT INFORMATION FOR REON
For firmware updates, help guides, and FAQs, please visit our support site.
-
-
Delivery Information
-
Delivery Information
How much does delivery cost?
Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.
What is the expected delivery lead time?
Products excluding those listed under Televisions and Home Cinema:
For orders below $100, your order will be delivered within 3 working days upon order placement of products.
For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:
Time Of Order
Estimated Delivery Date
Example
Mon – Thu
Orders before 2pm
Receive it the next working day
Order on Monday 11am, receive on Tuesday
Mon – Thu
Orders after 2pm
Receive it the 3rd working day
Order on Monday 2pm, receive on Wednesday
Fri, Eve of PH
Orders before 2pm
Receive it the next working day
Order on Thursday 11am (eve of PH), receive it on Monday
Fri – Sun, Eve of PH
Orders after 2pm
Receive it on the 3rd working day
Order on Thursday 2pm (eve of PH), receive it on Tuesday
Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.
*Same day delivery promotion period will be highlighted on homepage and/ or product page.Large products (products listed under Televisions and Home Cinema):
Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.
Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.
Where do you ship to?
Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.
For more information, please refer to our Online Shopping FAQ
-
