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WH-1000XM4 Wireless Noise-Cancelling Headphones

Model: WH-1000XM4
$359.00 $509.00
1

1. Prices indicated refer to Suggested Retail Price which includes GST and may change from time to time without prior notice and/or may vary for the same product with different colours.

* For orders placed before 2pm on Monday - Thursday excluding eve of public holidays. Next day delivery may not be applicable for products listed under Televisions and Home Cinema. Please expect a phone call after placing your order for arrangement of the date of delivery. For more information, please refer to our Online Shopping FAQ

*Services availability depends on region. A part or whole of software/services installed into or accessible through the product may be changed, discontinued, removed, suspended, or terminated without notice.

COLOUR
  • Overview

    It’s just you and your music with the WH-1000XM4 headphones. The easy way to enjoy less noise and even purer sound, with smart listening technology that automatically personalises your experience.

    Whether you’re flying long-haul or relaxing in a café, the WH-1000XM4 headphones deliver our advanced noise cancelling performance, keeping out even more high and mid frequency sounds.

    The WH-1000XM4 headphones use an array of smart technologies to create a seamless, hands-free listening experience. For example, simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.

     

  • Promotions

    NEW MEMBER BONUS: My Sony Rewards

    My Sony Rewards gives you more reason to indulge! Sign up now and instantly receive an $5 voucher to splurge at any Sony Store. What's more? My Sony Rewards Vouchers are stackable with ongoing Sony Store promotions! Find out more about My Sony Rewards and voucher’s terms and conditions here.

  • Features
    Industry-leading noise cancellation

    Industry-leading noise cancellation

    Whether you’re flying long-haul or relaxing in a café, the WH-1000XM4 headphones deliver our best ever noise cancelling performance, keeping out even more high and mid frequency sounds.

    The technology behind the noise cancellation

    The technology behind the noise cancellation

    Dual noise sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Cancelling Processor QN1. Using a new algorithm, the HD Noise Cancelling Processor QN1 then applies noise cancelling processing in real time to a range of acoustic environments. Working together with a new Bluetooth Audio SoC (System on Chip), it senses and adjusts to music and noise signals, as well as acoustic characteristics between the driver unit and ears, at over 700 times per second. 

    Optimising noise cancelling

    Optimising noise cancelling

    The WH-1000XM4 headphones incorporate two technologies to maximise noise cancelling performance. Unique Atmospheric Pressure Optimising delivers optimal sound at high altitude while Personal Noise Cancellation Optimiser analyses unique sonic characteristics caused by head size, glasses, and hair, then tailors sound to you.

    Ambient Sound Control

    Ambient Sound Control

    Adjust ambient sound with the Sony | Headphones Connect app to cancel noise while still allowing through essential sounds, like transport announcements, when you’re listening on the move.

    Sound you can believe in

    Sound you can believe in

    A built-in analogue amplifier integrated in the HD Noise Cancelling Processor QN1 realises an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Powerful 40mm drivers, with Liquid Crystal Polymer (LCP) diaphragms, make the headphones perfect for handling heavy beats and can reproduce a full range of frequencies up to 40kHz.

    Real-time restoration of all your compressed files 

    Real-time restoration of all your compressed files 

    Using Edge-AI (Artificial Intelligence) co-developed with Sony Music Entertainment, DSEE Extreme™ (Digital Sound Enhancement Engine) upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience.

    Adaptive Sound Control automatically adjusts to your location and behaviour

    Adaptive Sound Control automatically adjusts to your location and behaviour

    Adaptive Sound Control is a smart function that can learn to recognise locations you frequently visit, such as your workplace or favourite café, and tailor sound for the ideal listening experience. In addition, it automatically detects what you’re up to – for example, walking, waiting or travelling – then adjusts ambient sound settings to suit the situation. 

    Headphones that react to you

    Headphones that react to you

    A proximity sensor in your headphones can detect whether you’re wearing them or not, then adapt playback accordingly to help save battery power. Take off your headphones and the music pauses automatically. Put the headphones back on and the music automatically resumes.

    Quick Attention

    Quick Attention

    Need to quickly hear voices or sounds around you? Just place your hand over the housing to instantly turn your music volume down and let ambient sound in.

    Wear all day in total comfort

    Wear all day in total comfort

    WH-1000XM4 headphones blend sophisticated styling with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you’ll barely notice you’re wearing them.

    All day power and quick charging

    All day power and quick charging

    With a huge 30 hours of battery life you’ll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours’ worth of charge after just 10 minutes with the optional AC adapter.

    Be smarter with Voice Assistant

    Be smarter with Voice Assistant

    Manage your day, just by asking your assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more.

    Control at your fingertips

    Control at your fingertips

    Change the track, turn the volume up or down, and take or make calls just by tapping or swiping the panel.

    Sony | Headphones Connect app

    Sony | Headphones Connect app

    With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile the Equaliser lets you customise sound levels to suit your music.

    Multipoint connection

    Multipoint connection

    For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You’ll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button.

    Swivel foldable structure

    Swivel foldable structure

    The ear cups swivel inwards so they pack up neatly in a compact case. 

    Carry case with cable

    Carry case with cable

    The supplied carry case is durable and includes a cable for wired listening.

    Wireless freedom, premium sound

    Wireless freedom, premium sound

    LDAC transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional BLUETOOTH® audio, allowing you to enjoy High-Resolution Audio content in exceptional quality, as close as possible to that of a dedicated wired connection.

    For everyday convenience, just Speak-to-Chat

    For everyday convenience, just Speak-to-Chat

    As soon as you speak to someone, Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation – handy if you want to keep your headphones on, or your hands are full. Based on Precise Voice Pickup Technology, this smart feature uses five microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. And once your chat is over, your music starts playing again automatically.

    Clearer hands-free calling 

    Clearer hands-free calling 

    Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone. 

  • Highlight

    HD Noise Cancelling Processor QN1, Bluetooth Audio SoC and a dual noise sensor let you listen without distractions

    General Features

    Closed, dynamic

    Personal Noise Cancelling Optimiser and Atmospheric Pressure Optimising

    Battery

    Approx. 3 Hours (Full charge)

    High-quality audio with DSEE Extreme™ and LDAC

    Bluetooth® Specification

    Version 5.0

    Adaptive Sound Control automatically adjusts ambient sound settings to suit your location and behaviour

    Noise Cancelling

    Yes

    Wireless freedom with BLUETOOTH® technology

    Portable Headphone Amplifier

    Touch Sensor

  • Specifications

    General Features

    Headphone Type

    Closed, dynamic

    Driver Unit

    40mm, dome type (CCAW Voice coil)

    Magnet

    Neodymium

    Diaphragm

    Aluminum coated LCP

    Frequency Response

    4Hz-40,000Hz

    Frequency Response (Active Operation)

    4Hz-40,000Hz

    Frequency Response(Bluetooth® Communication)

    20Hz - 20,000Hz (44.1kHz Sampling) / 20Hz - 40,000Hz (LDAC 96kHz Sampling, 990kbps)

    Sensitivities (dB/mW)

    105dB / mW (1kHz) (when connecting via the headphone cable with the unit turned on) , 101dB / mW (1kHz) (when connecting via the headphone cable with the unit turned off)

    Cord Type

    Single-sided (detachable)

    Cord Length

    Headphone cable (approx. 1.2m, OFC strands, gold-plated stereo mini plug)

    Plug

    Gold-plated L-shaped stereo mini plug

    Wearing Style

    Circumaural

    NFC

    Yes

    DSEE Extreme

    Yes

    Passive Operation

    Yes

    Battery

    Battery Charge Time

    Approx. 3 Hours (Full charge)

    Battery Charge Method

    USB

    Battery Life(Waiting Time)

    Max. 30 hours(NC ON), Max. 200 hours(NC OFF)

    Bluetooth® Specification

    Bluetooth® version

    Version 5.0

    Effective Range

    Line of sight approx.30ft (10m)

    Frequency Range

    2.4GHz band (2.4000GHz-2.4835GHz)

    Profile

    A2DP, AVRCP, HFP, HSP

    Supported Audio Format(s)

    SBC, AAC, LDAC

    Supported Content Protection

    SCMS-T

    Noise Cancelling

    Noise Canceling ON/OFF Switch

    Yes

    Personal NC Optimizer

    Yes

    Atmospheric Pressure Optimizing

    Yes

    Ambient Sound Mode

    Yes

    Quick Attention

    Yes

    Portable Headphone Amplifier

    Volume Control

    Touch Sensor

    Processor/Transmitter

    Input(s)

    Stereo Mini Jack

  • Delivery Information

    How much does delivery cost?

    Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

     

    What is the expected delivery lead time?

    Products excluding those listed under Televisions and Home Cinema:

    For orders below $100, your order will be delivered within 3 working days upon order placement of products.

    For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

    Time Of Order

    Estimated Delivery Date

    Example

    Mon – Thu

    Orders before 2pm

    Receive it the next working day

    Order on Monday 11am, receive on Tuesday

    Mon – Thu

    Orders after 2pm

    Receive it the 3rd working day

    Order on Monday 2pm, receive on Wednesday

    Fri, Eve of PH

    Orders before 2pm

    Receive it the next working day

    Order on Thursday 11am (eve of PH), receive it on Monday

    Fri – Sun, Eve of PH

    Orders after 2pm

    Receive it on the 3rd  working day

    Order on Thursday 2pm (eve of PH), receive it on Tuesday

     

    Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

    *Same day delivery promotion period will be highlighted on homepage and/ or product page.

     

    Large products (products listed under Televisions and Home Cinema):

    Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

    Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

     

    Where do you ship to?

    Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

    For more information, please refer to our Online Shopping FAQ

  • Overview

    It’s just you and your music with the WH-1000XM4 headphones. The easy way to enjoy less noise and even purer sound, with smart listening technology that automatically personalises your experience.

    Whether you’re flying long-haul or relaxing in a café, the WH-1000XM4 headphones deliver our advanced noise cancelling performance, keeping out even more high and mid frequency sounds.

    The WH-1000XM4 headphones use an array of smart technologies to create a seamless, hands-free listening experience. For example, simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.

     

  • Promotions

    NEW MEMBER BONUS: My Sony Rewards

    My Sony Rewards gives you more reason to indulge! Sign up now and instantly receive an $5 voucher to splurge at any Sony Store. What's more? My Sony Rewards Vouchers are stackable with ongoing Sony Store promotions! Find out more about My Sony Rewards and voucher’s terms and conditions here.

  • Delivery Information

    How much does delivery cost?

    Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

     

    What is the expected delivery lead time?

    Products excluding those listed under Televisions and Home Cinema:

    For orders below $100, your order will be delivered within 3 working days upon order placement of products.

    For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

    Time Of Order

    Estimated Delivery Date

    Example

    Mon – Thu

    Orders before 2pm

    Receive it the next working day

    Order on Monday 11am, receive on Tuesday

    Mon – Thu

    Orders after 2pm

    Receive it the 3rd working day

    Order on Monday 2pm, receive on Wednesday

    Fri, Eve of PH

    Orders before 2pm

    Receive it the next working day

    Order on Thursday 11am (eve of PH), receive it on Monday

    Fri – Sun, Eve of PH

    Orders after 2pm

    Receive it on the 3rd  working day

    Order on Thursday 2pm (eve of PH), receive it on Tuesday

     

    Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

    *Same day delivery promotion period will be highlighted on homepage and/ or product page.

     

    Large products (products listed under Televisions and Home Cinema):

    Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

    Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

     

    Where do you ship to?

    Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

    For more information, please refer to our Online Shopping FAQ

  • Overview
    • Overview

      It’s just you and your music with the WH-1000XM4 headphones. The easy way to enjoy less noise and even purer sound, with smart listening technology that automatically personalises your experience.

      Whether you’re flying long-haul or relaxing in a café, the WH-1000XM4 headphones deliver our advanced noise cancelling performance, keeping out even more high and mid frequency sounds.

      The WH-1000XM4 headphones use an array of smart technologies to create a seamless, hands-free listening experience. For example, simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.

       

  • Promotions
    • Promotions

      NEW MEMBER BONUS: My Sony Rewards

      My Sony Rewards gives you more reason to indulge! Sign up now and instantly receive an $5 voucher to splurge at any Sony Store. What's more? My Sony Rewards Vouchers are stackable with ongoing Sony Store promotions! Find out more about My Sony Rewards and voucher’s terms and conditions here.

  • features
    • Features
      Industry-leading noise cancellation

      Industry-leading noise cancellation

      Whether you’re flying long-haul or relaxing in a café, the WH-1000XM4 headphones deliver our best ever noise cancelling performance, keeping out even more high and mid frequency sounds.

      The technology behind the noise cancellation

      The technology behind the noise cancellation

      Dual noise sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Cancelling Processor QN1. Using a new algorithm, the HD Noise Cancelling Processor QN1 then applies noise cancelling processing in real time to a range of acoustic environments. Working together with a new Bluetooth Audio SoC (System on Chip), it senses and adjusts to music and noise signals, as well as acoustic characteristics between the driver unit and ears, at over 700 times per second. 

      Optimising noise cancelling

      Optimising noise cancelling

      The WH-1000XM4 headphones incorporate two technologies to maximise noise cancelling performance. Unique Atmospheric Pressure Optimising delivers optimal sound at high altitude while Personal Noise Cancellation Optimiser analyses unique sonic characteristics caused by head size, glasses, and hair, then tailors sound to you.

      Ambient Sound Control

      Ambient Sound Control

      Adjust ambient sound with the Sony | Headphones Connect app to cancel noise while still allowing through essential sounds, like transport announcements, when you’re listening on the move.

      Sound you can believe in

      Sound you can believe in

      A built-in analogue amplifier integrated in the HD Noise Cancelling Processor QN1 realises an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Powerful 40mm drivers, with Liquid Crystal Polymer (LCP) diaphragms, make the headphones perfect for handling heavy beats and can reproduce a full range of frequencies up to 40kHz.

      Real-time restoration of all your compressed files 

      Real-time restoration of all your compressed files 

      Using Edge-AI (Artificial Intelligence) co-developed with Sony Music Entertainment, DSEE Extreme™ (Digital Sound Enhancement Engine) upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience.

      Adaptive Sound Control automatically adjusts to your location and behaviour

      Adaptive Sound Control automatically adjusts to your location and behaviour

      Adaptive Sound Control is a smart function that can learn to recognise locations you frequently visit, such as your workplace or favourite café, and tailor sound for the ideal listening experience. In addition, it automatically detects what you’re up to – for example, walking, waiting or travelling – then adjusts ambient sound settings to suit the situation. 

      Headphones that react to you

      Headphones that react to you

      A proximity sensor in your headphones can detect whether you’re wearing them or not, then adapt playback accordingly to help save battery power. Take off your headphones and the music pauses automatically. Put the headphones back on and the music automatically resumes.

      Quick Attention

      Quick Attention

      Need to quickly hear voices or sounds around you? Just place your hand over the housing to instantly turn your music volume down and let ambient sound in.

      Wear all day in total comfort

      Wear all day in total comfort

      WH-1000XM4 headphones blend sophisticated styling with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you’ll barely notice you’re wearing them.

      All day power and quick charging

      All day power and quick charging

      With a huge 30 hours of battery life you’ll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours’ worth of charge after just 10 minutes with the optional AC adapter.

      Be smarter with Voice Assistant

      Be smarter with Voice Assistant

      Manage your day, just by asking your assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more.

      Control at your fingertips

      Control at your fingertips

      Change the track, turn the volume up or down, and take or make calls just by tapping or swiping the panel.

      Sony | Headphones Connect app

      Sony | Headphones Connect app

      With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile the Equaliser lets you customise sound levels to suit your music.

      Multipoint connection

      Multipoint connection

      For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You’ll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button.

      Swivel foldable structure

      Swivel foldable structure

      The ear cups swivel inwards so they pack up neatly in a compact case. 

      Carry case with cable

      Carry case with cable

      The supplied carry case is durable and includes a cable for wired listening.

      Wireless freedom, premium sound

      Wireless freedom, premium sound

      LDAC transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional BLUETOOTH® audio, allowing you to enjoy High-Resolution Audio content in exceptional quality, as close as possible to that of a dedicated wired connection.

      For everyday convenience, just Speak-to-Chat

      For everyday convenience, just Speak-to-Chat

      As soon as you speak to someone, Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation – handy if you want to keep your headphones on, or your hands are full. Based on Precise Voice Pickup Technology, this smart feature uses five microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. And once your chat is over, your music starts playing again automatically.

      Clearer hands-free calling 

      Clearer hands-free calling 

      Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone. 

  • highlight
    • Highlight

      HD Noise Cancelling Processor QN1, Bluetooth Audio SoC and a dual noise sensor let you listen without distractions

      General Features

      Closed, dynamic

      Personal Noise Cancelling Optimiser and Atmospheric Pressure Optimising

      Battery

      Approx. 3 Hours (Full charge)

      High-quality audio with DSEE Extreme™ and LDAC

      Bluetooth® Specification

      Version 5.0

      Adaptive Sound Control automatically adjusts ambient sound settings to suit your location and behaviour

      Noise Cancelling

      Yes

      Wireless freedom with BLUETOOTH® technology

      Portable Headphone Amplifier

      Touch Sensor

  • specifications
    • Specifications

      General Features

      Headphone Type

      Closed, dynamic

      Driver Unit

      40mm, dome type (CCAW Voice coil)

      Magnet

      Neodymium

      Diaphragm

      Aluminum coated LCP

      Frequency Response

      4Hz-40,000Hz

      Frequency Response (Active Operation)

      4Hz-40,000Hz

      Frequency Response(Bluetooth® Communication)

      20Hz - 20,000Hz (44.1kHz Sampling) / 20Hz - 40,000Hz (LDAC 96kHz Sampling, 990kbps)

      Sensitivities (dB/mW)

      105dB / mW (1kHz) (when connecting via the headphone cable with the unit turned on) , 101dB / mW (1kHz) (when connecting via the headphone cable with the unit turned off)

      Cord Type

      Single-sided (detachable)

      Cord Length

      Headphone cable (approx. 1.2m, OFC strands, gold-plated stereo mini plug)

      Plug

      Gold-plated L-shaped stereo mini plug

      Wearing Style

      Circumaural

      NFC

      Yes

      DSEE Extreme

      Yes

      Passive Operation

      Yes

      Battery

      Battery Charge Time

      Approx. 3 Hours (Full charge)

      Battery Charge Method

      USB

      Battery Life(Waiting Time)

      Max. 30 hours(NC ON), Max. 200 hours(NC OFF)

      Bluetooth® Specification

      Bluetooth® version

      Version 5.0

      Effective Range

      Line of sight approx.30ft (10m)

      Frequency Range

      2.4GHz band (2.4000GHz-2.4835GHz)

      Profile

      A2DP, AVRCP, HFP, HSP

      Supported Audio Format(s)

      SBC, AAC, LDAC

      Supported Content Protection

      SCMS-T

      Noise Cancelling

      Noise Canceling ON/OFF Switch

      Yes

      Personal NC Optimizer

      Yes

      Atmospheric Pressure Optimizing

      Yes

      Ambient Sound Mode

      Yes

      Quick Attention

      Yes

      Portable Headphone Amplifier

      Volume Control

      Touch Sensor

      Processor/Transmitter

      Input(s)

      Stereo Mini Jack

  • Reviews
    • Reviews
  • Delivery Information
    • Delivery Information

      How much does delivery cost?

      Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

       

      What is the expected delivery lead time?

      Products excluding those listed under Televisions and Home Cinema:

      For orders below $100, your order will be delivered within 3 working days upon order placement of products.

      For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

      Time Of Order

      Estimated Delivery Date

      Example

      Mon – Thu

      Orders before 2pm

      Receive it the next working day

      Order on Monday 11am, receive on Tuesday

      Mon – Thu

      Orders after 2pm

      Receive it the 3rd working day

      Order on Monday 2pm, receive on Wednesday

      Fri, Eve of PH

      Orders before 2pm

      Receive it the next working day

      Order on Thursday 11am (eve of PH), receive it on Monday

      Fri – Sun, Eve of PH

      Orders after 2pm

      Receive it on the 3rd  working day

      Order on Thursday 2pm (eve of PH), receive it on Tuesday

       

      Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

      *Same day delivery promotion period will be highlighted on homepage and/ or product page.

       

      Large products (products listed under Televisions and Home Cinema):

      Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

      Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

       

      Where do you ship to?

      Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

      For more information, please refer to our Online Shopping FAQ

  • Overview
    • Overview

      It’s just you and your music with the WH-1000XM4 headphones. The easy way to enjoy less noise and even purer sound, with smart listening technology that automatically personalises your experience.

      Whether you’re flying long-haul or relaxing in a café, the WH-1000XM4 headphones deliver our advanced noise cancelling performance, keeping out even more high and mid frequency sounds.

      The WH-1000XM4 headphones use an array of smart technologies to create a seamless, hands-free listening experience. For example, simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.

       

  • Promotions
    • Promotions

      NEW MEMBER BONUS: My Sony Rewards

      My Sony Rewards gives you more reason to indulge! Sign up now and instantly receive an $5 voucher to splurge at any Sony Store. What's more? My Sony Rewards Vouchers are stackable with ongoing Sony Store promotions! Find out more about My Sony Rewards and voucher’s terms and conditions here.

  • Reviews
    • Reviews
  • Delivery Information
    • Delivery Information

      How much does delivery cost?

      Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

       

      What is the expected delivery lead time?

      Products excluding those listed under Televisions and Home Cinema:

      For orders below $100, your order will be delivered within 3 working days upon order placement of products.

      For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

      Time Of Order

      Estimated Delivery Date

      Example

      Mon – Thu

      Orders before 2pm

      Receive it the next working day

      Order on Monday 11am, receive on Tuesday

      Mon – Thu

      Orders after 2pm

      Receive it the 3rd working day

      Order on Monday 2pm, receive on Wednesday

      Fri, Eve of PH

      Orders before 2pm

      Receive it the next working day

      Order on Thursday 11am (eve of PH), receive it on Monday

      Fri – Sun, Eve of PH

      Orders after 2pm

      Receive it on the 3rd  working day

      Order on Thursday 2pm (eve of PH), receive it on Tuesday

       

      Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

      *Same day delivery promotion period will be highlighted on homepage and/ or product page.

       

      Large products (products listed under Televisions and Home Cinema):

      Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

      Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

       

      Where do you ship to?

      Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

      For more information, please refer to our Online Shopping FAQ