Delivery Information

How much does delivery cost?

Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

 

What is the expected delivery lead time?

Products excluding those listed under Televisions and Home Cinema:

For orders below $100, your order will be delivered within 3 working days upon order placement of products.

For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

Time Of Order	Estimated Delivery Date	Example
Mon – Thu Orders before 2pm	Receive it the next working day	Order on Monday 11am, receive on Tuesday
Mon – Thu Orders after 2pm	Receive it the 3rd working day	Order on Monday 2pm, receive on Wednesday
Fri, Eve of PH Orders before 2pm	Receive it the next working day	Order on Thursday 11am (eve of PH), receive it on Monday
Fri – Sun, Eve of PH Orders after 2pm	Receive it on the 3rd  working day	Order on Thursday 2pm (eve of PH), receive it on Tuesday

 

Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

*Same day delivery promotion period will be highlighted on homepage and/ or product page.

 

Large products (products listed under Televisions and Home Cinema):

Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

 

Where do you ship to?

Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

For more information, please refer to our Online Shopping FAQ