PlayStation® Pulse Elite Wireless Headset

Model: CFI-ZWH2G
$199.90
1

1. Prices indicated refer to Suggested Retail Price which includes GST and may change from time to time without prior notice and/or may vary for the same product with different colours.

* For orders placed before 2pm on Monday - Thursday excluding eve of public holidays. Next day delivery may not be applicable for products listed under Televisions and Home Cinema. Please expect a phone call after placing your order for arrangement of the date of delivery. For more information, please refer to our Online Shopping FAQ

*Services availability depends on region. A part or whole of software/services installed into or accessible through the product may be changed, discontinued, removed, suspended, or terminated without notice.

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  • Overview

     


    Set up and use sidetone and 3D audio features on PS5

    A tour of the headset appears when you first connect the Pulse Elite wireless headset or Pulse Explore wireless earbuds to your PS5 console via the included PlayStation Link USB adapter. Before diving into a game, I recommend personalizing 3D audio settings and adjusting sidetone volume (changing this adjusts how loudly you hear your own voice in your ear when you talk). It’s also possible to create a custom name for the headset, with standard letters, symbols, and even emoji.

    After the tour, you can change settings at any time while the headset is connected by navigating to the Settings menu and selecting Accessories, followed by Pulse Elite wireless headset. 

    Both the Pulse Elite wireless headset and Pulse Explore wireless earbuds also support Mono Audio when connected to a PS5, which can be toggled within the Settings menu.

    Access the Sound Quick Menu on PS5 with a one-button shortcut

    For an even quicker way to access settings within a game, press the PlayStation Link button three times in quick succession to access the Sound Quick Menu. The PlayStation Link button can be found on the right side of Pulse Elite’s headband, or on the bottom of either Pulse Explore earbud. Within the Sound Quick Menu, you can make adjustments to features like Equalizer and Game Chat Balance (which adjusts the voice chat volume against the in-game volume).

    For Pulse Elite wireless headset and Pulse Explore wireless earbuds, you can set up to three custom equalizer presets in addition to the Standard, Bass, and Shooter premade presets. Once it’s configured on the PS5 console, equalizer and sidetone settings carry over from the PS5 to all other devices including PlayStation Portal, Mac, and PC (via PlayStation Link), Bluetooth devices, and also devices connected to Pulse Elite’s 3.5mm audio jack.

    Take advantage of all the microphone features

    The Pulse Elite wireless headset has a retractable, adjustable boom mic that pulls out of the left side of the headset. Here, you’ll notice that we included the iconic PlayStation Shapes as a design detail on the mic – and it actually functions as a grippy surface for you to quickly pull the mic out. The mic mute can be controlled from either the DualSense controller’s mute button, or the mute button on the Pulse Elite headset. The LED located on the boom mic allows you to quickly check if you are currently muted as well.

    The microphones on both the Pulse Elite wireless headset and Pulse Explore wireless earbuds feature AI Noise Rejection, which does a fantastic job of filtering out background noises. We’ve tested this with various activities like eating crunchy chips, vacuuming the room, turning up a loud fan, and opening up the window to loud outdoor traffic, and the player on the other end has always been able to hear us clearly and without background noise. Give it a try! 

    Connect and switch seamlessly between the PS5 console, PlayStation Portal remote player, and PC/Mac

    Pulse Elite wireless headset and Pulse Explore wireless earbuds can switch seamlessly between your PS5 console, PlayStation Portal remote player, and PC/Mac using PlayStation Link wireless audio technology.

    You can do this by simply pressing the PlayStation Link button for about one second (until you hear two distinct sounds) then releasing. 

    When you switch to the PS5 console with a PlayStation Link USB adapter, a “PS Link device found” notification pops up on screen, and pressing the PS button on the DualSense controller and selecting “Connect” on screen will then connect the audio.

    When you switch to the PlayStation Portal remote player, pressing the PlayStation Link button on the device connects the audio.

    When you switch to a PC/Mac that also has a Playstation Link USB adapter, pressing the PlayStation Link button on the USB adapter connects the audio.

    Set up the included charging hanger for storage and display

    Inside your Pulse Elite wireless headset box, you’ll also find a charging hanger for convenient storage in between gaming sessions. The hanger has a port to connect the included charging cable, and can be mounted* nearby on desks, tabletops, or on the wall.



    Next Generation Gaming Audio

    Enjoy extraordinary lifelike sound in your favorite games.

    Planar Magnetic Drivers
    Studio-inspired drivers reproduce soundscapes with ultra-low distortion to deliver rich details and deep clear bass so you can hear exactly what the game developers intended. 

    PlayStation Link™ Technology
    Enjoy a lossless and lightning-fast ultra-low latency wireless connection to your PS5® console, PC, Mac® and PlayStation Portal™ remote player.

    AI-enhanced Noise Rejection
    Be heard loud and clear with microphone noise-rejection technology powered by artificial intelligence.


    Multi-Device Connectivity

    Go where adventure takes you with the ability to wirelessly connect to a range of devices.

    Bluetooth®
    Go mobile by directly connecting your headset to a phone or tablet.

    Dual Device Connectivity
    Listen to audio from a PlayStation Link™ and Bluetooth® device simultaneously to stay in play as you answer calls or enjoy music from a mobile device. 

    Command and Control

    Lead your squad to victory with crystal clear voice capture and easy-access controls.

    Retractable Microphone
    Fully retract the integrated mic when not in use. 

    Intuitive Controls
    Keep your head in the game with easy-access volume and mic mute buttons.

    Always Be Ready for Great Play

    Enjoy epic gaming sessions with up to 30 hours of battery life and quick charging.

    Long Battery
    Stay in play with up to 30 hours of battery life.
    Quick Charging
    Get back into the action with up to 2 hours of battery life from a 10 minute charge.

    Charging Hanger
    Charge and display your headset with the included hanger so it’s ready whenever you are.*

    Play in Comfort
    Refined plush ear cups enable a wide range of motion while the headband strap suspension keeps the headset feeling light.


    Box Contents

    • PULSE Elite™ wireless headset
    • PlayStation Link™ USB adapter
    • PULSE Elite™ charging hanger
    • Mounting plate*
    • USB cable
    • Printed materials
  • Promotions

    Sony Store Online Exclusive Promotions

    Start your holiday shopping early with our storewide vouchers that will run from 7 November 2024 to 1 January 2025. Here’s how you can save:

    BLACK FRIDAY CYBER MONDAY SPECIAL! 
    (22 November - 2 December)

    $100 OFF with a minimum spend of $890.

    Use code: SONYBFCM

    $40 OFF with a minimum spend of $400.

    Use code: GOTCHA40

    $20 OFF with a minimum spend of $200.

    Use code: GOTCHA20

    T&Cs apply.  

    NEW MEMBER BONUS: My Sony Rewards $8 Voucher

    My Sony Rewards gives you more reason to indulge! Sign up now and instantly receive an UPSIZED $8 voucher to splurge at any Sony Store. What's more? My Sony Rewards Vouchers are stackable with ongoing Sony Store promotions! Find out more about My Sony Rewards and voucher’s terms and conditions here.

  • Delivery Information

    How much does delivery cost?

    Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

     

    What is the expected delivery lead time?

    Products excluding those listed under Televisions and Home Cinema:

    For orders below $100, your order will be delivered within 3 working days upon order placement of products.

    For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

    Time Of Order

    Estimated Delivery Date

    Example

    Mon – Thu

    Orders before 2pm

    Receive it the next working day

    Order on Monday 11am, receive on Tuesday

    Mon – Thu

    Orders after 2pm

    Receive it the 3rd working day

    Order on Monday 2pm, receive on Wednesday

    Fri, Eve of PH

    Orders before 2pm

    Receive it the next working day

    Order on Thursday 11am (eve of PH), receive it on Monday

    Fri – Sun, Eve of PH

    Orders after 2pm

    Receive it on the 3rd  working day

    Order on Thursday 2pm (eve of PH), receive it on Tuesday

     

    Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

    *Same day delivery promotion period will be highlighted on homepage and/ or product page.

     

    Large products (products listed under Televisions and Home Cinema):

    Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

    Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

     

    Where do you ship to?

    Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

    For more information, please refer to our Online Shopping FAQ

  • Overview
    • Overview

       


      Set up and use sidetone and 3D audio features on PS5

      A tour of the headset appears when you first connect the Pulse Elite wireless headset or Pulse Explore wireless earbuds to your PS5 console via the included PlayStation Link USB adapter. Before diving into a game, I recommend personalizing 3D audio settings and adjusting sidetone volume (changing this adjusts how loudly you hear your own voice in your ear when you talk). It’s also possible to create a custom name for the headset, with standard letters, symbols, and even emoji.

      After the tour, you can change settings at any time while the headset is connected by navigating to the Settings menu and selecting Accessories, followed by Pulse Elite wireless headset. 

      Both the Pulse Elite wireless headset and Pulse Explore wireless earbuds also support Mono Audio when connected to a PS5, which can be toggled within the Settings menu.

      Access the Sound Quick Menu on PS5 with a one-button shortcut

      For an even quicker way to access settings within a game, press the PlayStation Link button three times in quick succession to access the Sound Quick Menu. The PlayStation Link button can be found on the right side of Pulse Elite’s headband, or on the bottom of either Pulse Explore earbud. Within the Sound Quick Menu, you can make adjustments to features like Equalizer and Game Chat Balance (which adjusts the voice chat volume against the in-game volume).

      For Pulse Elite wireless headset and Pulse Explore wireless earbuds, you can set up to three custom equalizer presets in addition to the Standard, Bass, and Shooter premade presets. Once it’s configured on the PS5 console, equalizer and sidetone settings carry over from the PS5 to all other devices including PlayStation Portal, Mac, and PC (via PlayStation Link), Bluetooth devices, and also devices connected to Pulse Elite’s 3.5mm audio jack.

      Take advantage of all the microphone features

      The Pulse Elite wireless headset has a retractable, adjustable boom mic that pulls out of the left side of the headset. Here, you’ll notice that we included the iconic PlayStation Shapes as a design detail on the mic – and it actually functions as a grippy surface for you to quickly pull the mic out. The mic mute can be controlled from either the DualSense controller’s mute button, or the mute button on the Pulse Elite headset. The LED located on the boom mic allows you to quickly check if you are currently muted as well.

      The microphones on both the Pulse Elite wireless headset and Pulse Explore wireless earbuds feature AI Noise Rejection, which does a fantastic job of filtering out background noises. We’ve tested this with various activities like eating crunchy chips, vacuuming the room, turning up a loud fan, and opening up the window to loud outdoor traffic, and the player on the other end has always been able to hear us clearly and without background noise. Give it a try! 

      Connect and switch seamlessly between the PS5 console, PlayStation Portal remote player, and PC/Mac

      Pulse Elite wireless headset and Pulse Explore wireless earbuds can switch seamlessly between your PS5 console, PlayStation Portal remote player, and PC/Mac using PlayStation Link wireless audio technology.

      You can do this by simply pressing the PlayStation Link button for about one second (until you hear two distinct sounds) then releasing. 

      When you switch to the PS5 console with a PlayStation Link USB adapter, a “PS Link device found” notification pops up on screen, and pressing the PS button on the DualSense controller and selecting “Connect” on screen will then connect the audio.

      When you switch to the PlayStation Portal remote player, pressing the PlayStation Link button on the device connects the audio.

      When you switch to a PC/Mac that also has a Playstation Link USB adapter, pressing the PlayStation Link button on the USB adapter connects the audio.

      Set up the included charging hanger for storage and display

      Inside your Pulse Elite wireless headset box, you’ll also find a charging hanger for convenient storage in between gaming sessions. The hanger has a port to connect the included charging cable, and can be mounted* nearby on desks, tabletops, or on the wall.



      Next Generation Gaming Audio

      Enjoy extraordinary lifelike sound in your favorite games.

      Planar Magnetic Drivers
      Studio-inspired drivers reproduce soundscapes with ultra-low distortion to deliver rich details and deep clear bass so you can hear exactly what the game developers intended. 

      PlayStation Link™ Technology
      Enjoy a lossless and lightning-fast ultra-low latency wireless connection to your PS5® console, PC, Mac® and PlayStation Portal™ remote player.

      AI-enhanced Noise Rejection
      Be heard loud and clear with microphone noise-rejection technology powered by artificial intelligence.


      Multi-Device Connectivity

      Go where adventure takes you with the ability to wirelessly connect to a range of devices.

      Bluetooth®
      Go mobile by directly connecting your headset to a phone or tablet.

      Dual Device Connectivity
      Listen to audio from a PlayStation Link™ and Bluetooth® device simultaneously to stay in play as you answer calls or enjoy music from a mobile device. 

      Command and Control

      Lead your squad to victory with crystal clear voice capture and easy-access controls.

      Retractable Microphone
      Fully retract the integrated mic when not in use. 

      Intuitive Controls
      Keep your head in the game with easy-access volume and mic mute buttons.

      Always Be Ready for Great Play

      Enjoy epic gaming sessions with up to 30 hours of battery life and quick charging.

      Long Battery
      Stay in play with up to 30 hours of battery life.
      Quick Charging
      Get back into the action with up to 2 hours of battery life from a 10 minute charge.

      Charging Hanger
      Charge and display your headset with the included hanger so it’s ready whenever you are.*

      Play in Comfort
      Refined plush ear cups enable a wide range of motion while the headband strap suspension keeps the headset feeling light.


      Box Contents

      • PULSE Elite™ wireless headset
      • PlayStation Link™ USB adapter
      • PULSE Elite™ charging hanger
      • Mounting plate*
      • USB cable
      • Printed materials
  • Promotions
    • Promotions

      Sony Store Online Exclusive Promotions

      Start your holiday shopping early with our storewide vouchers that will run from 7 November 2024 to 1 January 2025. Here’s how you can save:

      BLACK FRIDAY CYBER MONDAY SPECIAL! 
      (22 November - 2 December)

      $100 OFF with a minimum spend of $890.

      Use code: SONYBFCM

      $40 OFF with a minimum spend of $400.

      Use code: GOTCHA40

      $20 OFF with a minimum spend of $200.

      Use code: GOTCHA20

      T&Cs apply.  

      NEW MEMBER BONUS: My Sony Rewards $8 Voucher

      My Sony Rewards gives you more reason to indulge! Sign up now and instantly receive an UPSIZED $8 voucher to splurge at any Sony Store. What's more? My Sony Rewards Vouchers are stackable with ongoing Sony Store promotions! Find out more about My Sony Rewards and voucher’s terms and conditions here.

  • Delivery Information
    • Delivery Information

      How much does delivery cost?

      Sony offers free deliveries for orders $100 and above. For orders below $100, a standard delivery charge of $2.90 will be applied during checkout.

       

      What is the expected delivery lead time?

      Products excluding those listed under Televisions and Home Cinema:

      For orders below $100, your order will be delivered within 3 working days upon order placement of products.

      For orders $100 and above, placed before 2pm on Monday - Thursday excluding eve of public holidays, delivery will be next day. Orders received on the weekend may take longer as some logistics partners do not support delivery on Sunday. Please refer to the following table for delivery estimates:

      Time Of Order

      Estimated Delivery Date

      Example

      Mon – Thu

      Orders before 2pm

      Receive it the next working day

      Order on Monday 11am, receive on Tuesday

      Mon – Thu

      Orders after 2pm

      Receive it the 3rd working day

      Order on Monday 2pm, receive on Wednesday

      Fri, Eve of PH

      Orders before 2pm

      Receive it the next working day

      Order on Thursday 11am (eve of PH), receive it on Monday

      Fri – Sun, Eve of PH

      Orders after 2pm

      Receive it on the 3rd  working day

      Order on Thursday 2pm (eve of PH), receive it on Tuesday

       

      Same day delivery is only applicable for orders $100 and above during selected periods and/ or models*. Same day delivery is only applicable for orders made on Monday - Saturday, before 2pm. Please expect a phone call after placing your order for arrangement of the time of delivery.

      *Same day delivery promotion period will be highlighted on homepage and/ or product page.

       

      Large products (products listed under Televisions and Home Cinema):

      Next day delivery may not be applicable. Please expect a phone call after placing your order for arrangement of the date of delivery.

      Some condominiums may have specific delivery time slots and/ or limit deliveries. Kindly check with your condominium management for the approved time slots for delivery. Please notify your condominium management once we have confirmed the delivery date and time.

       

      Where do you ship to?

      Shipping is only available within Singapore. Delivery will only be made to address located on the main Singapore island, with the exclusion of restricted zones. Delivery to Sentosa island will be subject to additional charges. Where Sony is unable to deliver, we will endeavour to notify you as soon as we become aware of the restriction.

      For more information, please refer to our Online Shopping FAQ